Question about Whirlpool Duet GHW9150P Front Load Washer

4 Answers

Hot water rinse when cold rinse is selected

Washer will only rinse with hot water no matter the setting. It will wash with cold water so I know the cold side works.

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  • jsb7962 Jan 27, 2008

    I double checked the hoses. The cold is connected to the C and the hot is connected to the H.

  • bobblehead
    bobblehead Jan 30, 2008

    I have the same problem with my Kenmore HE3 (Whirlpool Duet brand). I checked my hoses, and they are hooked up correctly.

  • Anonymous Jan 31, 2008

    I have the same problem with the rinse cycle AND the fill cycle. Even if I chose the Cold/Cold temperature setting, hot water is used. Hoses are hooked up correctly. I have attempted to shut off Hot water through the hose on/off knob, but washer senses no water and errors after a while (as I assumed it would).

  • jsb7962 Feb 06, 2008

    I don't think there is anything wrong with me. It's my washer that is the problem. When you tell it to rinse with cold water it decides it knows better and rinses with hot water.

    I ranked Master_Tech's FREE response as inappropriate because I indicated that the washer would wash with cold water when selected. I just figured that having the hoses crossed would have prevented that from happening. If I am wrong I apologize, but if my logic is correct then Master_Tech's response was inappropriate given the description of the problem. Sorry Master_Tech I did not mean to insult you. Now that you know the hoses are not crossed, what do you think could be the problem with the washer, not me. :)

  • cuhulin Feb 10, 2008

    We are having the same problem, sometimes. We are running multiple tests to try to narrow the problem, but it's very upsetting.

  • Veegosse Mar 13, 2008

    I am having the same problem - and this is going to cost us a fortune!!
    How do I switch the wires? We are not sure if it is filling with
    cold..but when the wash cycle is finished - the clothes come out giving
    off steam!!!

  • robert samples May 11, 2010

    ok first master tech answer was not inappropriate its by the book for the problem your describing most of the problems we find in the Field are consumer related we get rid of them and go from there next thing id try is pull the top and switch the wires on the water valves its not hard then let me know what happens has the washers always done this or did this just happen and do you have an ohm meter

  • robert samples May 11, 2010

    check to see if your hoses are crosed

  • Anonymous Mar 15, 2014

    cold water rinse not working

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Has anyone checked the flow rate of the fill hoses? I read that odd problems come up if they are greater than a certain percentage different from one another.

Posted on Feb 07, 2008

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Relax Master-Tech - probably wasn't meant as a personal put down.

Posted on Feb 04, 2008

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I am having the same problem - and this is going to cost us a fortune!! How do I switch the wires? We are not sure if it is filling with cold..but when the wash cycle is finished - the clothes come out giving off steam!!!

Posted on Mar 13, 2008

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  • Master
  • 770 Answers

First off make sure your hoses in the rear are on correctly there is Stamp on the back of the unit H=hot C= Cold if that is ok we will need to look deeper let me know

Posted on Jan 25, 2008

  • 1 more comment 
  • Gary Davd
    Gary Davd Feb 02, 2008

    What is wrong with you jsb7962 ?? You give them some FREE Advice and they RATE you as Inappropriate !!!! Never responding with a follow up question or an answer to what you asked ...GHEEEZZZ.. PLEASE TELL ME WHAT WAS INAPPROPRIATE ABOUT MY COMMENTS ????

  • Gary Davd
    Gary Davd Feb 07, 2008

    WHATEVER !!!! FIX IT YOURSELF !! AS I STATED WE WILL HAVE TO GO DEEPER INTO THE PROBLEM...OHHH FORGET IT GO AWAY

  • Gary Davd
    Gary Davd Feb 17, 2008

    What a loser you try to give FREE HELP and this is what you get from him..Thanks Tech17 at least someone IN THE FIELD understands where i was going

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No matter what temp you select it washes and rinses in HOT water.


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All cycles run cold


Hello
Welcome.


Faulty Water Inlet Valve
The water inlet valve is the device that meters water from the supply lines into your wash tub. On domestic washers, there are two lines, one hot the other cold. These valves are susceptible to mineral build-up and sediment deposits. There are two common failure modes:

Failure Mode One: Valve will not open.
If you can verify that the solenoid on the valve body is receiving the requisite voltage and the valve will not open, then it is faulty. Since the solenoids operate independently, it is likely that one side of the valve will work and the other will not. This can produce strand results such as a very hot wash when warm is selected (due to no cold water). Or the reverse in that the wash water is cold when warm is selected. If mineral or hard water deposits are a problem, you may witness a substantial increase in the time required for the tub to fill. This is caused be a decrease in the flow ware of the valve.

Failure Mode Two: Valve opens but will not close.
This is verified by a valve that allows water to flow into the tub even though no power is being supplied to the solenoid. This one is usually quickly diagnosed when the machine begins to overflow and the power plug for the washer is disconnected from the wall. However, this will not stop the water from flowing into the machine. The water must be shut off at the wall. As with the previous failure mode, the variant of this failure mode is that it may take the valve a while to completely bridge the flow of water after the power has been removed from the solenoid.

How to Diagnose?
There are a couple of ways to diagnose a faulty valve. However, there is a simple test that one can perform that will usually let you know if the water inlet valve is faulty.

Scenario:
When set to cold wash and rinse, the unit will not fill. When set to warm wash and cold rinse the washer will fill with hot water only and will fail to rinse. This is a common scenario where the cold water side of the valve does not appear to be contributing to the fill, but the hot water side does. This symptom could be easily reversed where cold water is being supplied, but never hot water.

So, how can the problem be determined? It is as simple as switching the wire harness plugs on the hot and cold side. In the example above where the cold water is never being supplied, the symptoms would be the opposite when the wiring harnesses were switched. So the machine would produce only produce cold when warm or hot is selected. No water should be present when you select cold. This verifies that the timer, wiring and switches are all in working order. Assuming this tests checks out, you simply need to replace the water inlet valve.

Recent Customer Symptoms:
I have a Kenmore Washing Machine. My question is if I set the washer on cold was and cold rinse it will not fill with water but if I set it on hot wash and cold rinse it will fill with Hot water and wash normally but when it comes to rinse with cold no water will fill and will go to the spin cycle assuming that it had filled with water. There is water in the cold water source. Any idea??? I was assuming the timer but not to sure.


Thank you , Huum
Please remember to leave a solved rating before you sign off !

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