Lost power at Street level last week and left with a system error code of E000 since. We have no service contract on this copier so we tried powering down, unplugging, nothing resets it. Any idea how to remove error code?
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A E000 coeds means the error history has detected any one of the following error codes 4 times :E001;E002;E003. The error can be cleared in the service mode. Contact Canon Consumer Products 800-828-4040
The problem discription is very long to be shared here, basically what you have to do is reset the copier
The error history indicates any of the following error codes 4 times: E001,
Action 1) Clear the error.
Execute '#4 PRINTER RESET" under '#7 PRINTER' in service mode to clear
the error.; then, turn back on the power.
The main thermistor reading does not reach 40°C 14 sec after the fixing heater goes ON. (fixing low temperature error)
If E000 is indicated, the RAM on the image processor will retain the error memory of the fixing assembly after the power switch has been turned off an then on. Execute the following in service mode, and turn off and then on the power switch to clear the memory: #7 PRINTER>#4 PRINTER RESET>YES=(*).
Entering service mode: press "aditional function" and after "#(ID)"
E000: Fuser did not heat up. check Fuser lamp, check thermistor, check thermostat, if this parts ok try to reset the trouble code. to reset fuser errors, first shut power off and turn on again. Then, go to service mode. Select "User mode" by pressing additional function ( * ) key then Press "ID" key ( # ) on user mode screen. Select menu 7 using cursor key. Press "OK" key. Select 4 item with cursor key. Press "OK" key. Printer reset. YES=( * ) to clear fuser error code E000.
Get into service mode by pressing.....
additional functions key (*) key and then...
Scroll down to PRINTER then press OK
Scroll down to PRINTER RESET
then indicate YES(*)
If E000 through E004 is indicated, the RAM on the image processor will
retain the error memory of the fixing assembly after the power switch has
been turned off an then on. Execute the following in service mode, and
turn off and then on the power switch to clear the memory: #7
PRINTER>#4 PRINTER RESET>YES=(*).
Any problems please get back to me
Here's the definitive reset. It will work on the following models: ImageRunner 1200/1300, PC1060/1061/1080F, ImageClass D620/D660/D661/D680/D681 Press Additional Functions key Press # Press > to #7 Printer Function Press Set Press > to #4 Printer Reset Press Set Press < Unplug printer and repower it.