Question about Jabra BT8010 Wireless Headset

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Trouble after installing firmware

Hi all, i just got my BT8010 and it was working fine. but after i downloaded the control centre and the firmware symphony-1-40-0the device is just not responding now. i really need help on this

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  • jpjoon Apr 08, 2008

    havin same problem here too

    I locate in Korea to purchase bt8010



    talk to the person in Jabra support team and they are asking to come to statedto exchange.

  • chan_x May 29, 2008

    same here :(, bought it just a month ago, so hopefully it can be solved or replaced but it still sucks :s

  • a320sean Jun 26, 2008

    I too have had problems since updating the firmware. The BT8010 will show 'Charging...' whilst charging but otherwise does not show anything on the display nor will it connect or work in any other way.

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I had the same problem before I even upgraded the firmware, it showed up after I selected "delete all" in the paired devices menu. I upgraded my firmware to try to the problem but it didn't help but I did come up with a fix thats worked twice for me. so heres the fix i use  1. delete the pairing on your mobile phone.  2. switch on the headset then hold the on switch in the pairing position for about 7 sec. which should put it in pairing mode.  3. do a search with your mobile phone for a new device and it should show your headset 4. pair with it like normal
after pairing my headset's display always comes back on and then operates like normal  hope that helps

Posted on Jun 28, 2008

  • NankingBeast Jun 28, 2008

    I had the same problem before I even upgraded the firmware, it showed up after I selected "delete all" in the paired devices menu. I upgraded my firmware to try to solve the problem but it didn't help but I did come up with a fix thats worked twice for me. so heres the fix i use  1. delete the pairing on your mobile phone.  2. switch on the headset then hold the on switch in the pairing position for about 7 sec. which should put it in pairing mode, (of course you won't see anything on the display but it will go into pairing mode if you hold the switch) 3. do a search with your mobile phone for a new device and it should show your headset 4. pair with it like normal, and it show be back to normal after cycling it off then on. 
    After pairing my headset's display always comes back on and then operates like normal hope that helps!



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Guys, i had the same problem but i managed to fix it. This is what i did, I downloaded symphony-1-33-0.dfu and symphony-1-25-0.dfu. First I tried to downgrade it to 1-33 but the same problem occured. I then downgraded the set to 1-25 and it worked. I had to do the pairing again. I will now try to upgrade it to 1-33 up to 1-40.

Posted on Jun 27, 2008

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