Question about KitchenAid KSM150PS Artisan Series Stand Mixer

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My kitchenaid ksm150ps standing mixer's top seems to tilt down too low and bounces up and down when mixing

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Hi DENISE, by the symptoms you describe it appears that it’s time to adjust your mixer’s Beater to Bowl Clearance adjustment screw, or head locking mechanism (or a component) of it is worn or loosened due to normal wear and tear and needs to be readjusted (or repaired) to keep your mixer head stationery and level.
The instructions for adjusting your beater to bowl clearance are located in your Owners Manual. If you don’t have the original manual you can easily download a PDF version of your Owners Manual from the KA website: (http://www.kitchenaid.com/flash.cmd?/#/page/home).
Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number, in your case KSM150 and select the file listed for your model that appears under Owners Manuals (66) KSM150PSER1.pdf (732.33 KB) and save that file to your PC. Turn to Page 14 and you will find the instructions for adjusting the mixer head height.
But to save you some time, I have extracted the instructions below:
Beater to Bowl Clearance
Your mixer is adjusted at the factory so that the flat beater just clears the bottom of the bowl. If for any reason, the flat beater hits the bottom of the bowl or is too far away from the bowl, clearance

Tilt-Head models
• Unplug mixer.
• Lift motor head.
My kitchenaid ksm150ps standing mixer's top seems - 07f1be1.jpg
• Turn screw (A) SLIGHTLY counter clockwise (left) to raise flat beater or clockwise (right) to lower flat beater.
• Make adjustment with flat beater, so it just clears surface of bowl.
If you over adjust the screw, the bowl lock lever may not lock into place.

If the above doesn’t correct your problem, then you need to look at the Link & Lever Latch assembly. If you don’t have your parts list manual, select the file KSM150PSWH0.pdf (773.44 KB) listed under the Parts List Manual (61).
The manual provides an exploded view for the disassembly and reassembly of your mixer, along with all the part names and numbers. Turn to page5, titled: Base and Pedestal Unit. You’ll want to focus on Illus. #11, Link & Lever Latch assembly, and the related components, which locks the mixer head to the pedestal when you run the mixer. Check to see if something is just loose, exceedingly worn or broken. If something has broken, you can order replacement parts and install yourself.
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com. Prices can vary widely between vendors, so do your comparison shopping.
Also, while your mixer is apart it would be ideal to check for any other unseemly wear and tear on the gears, etc. It can be messy but quite gratifying to diagnose and repair your KA mixer yourself.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer.

Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble, repair, and reassemble your mixer.
Finally, if you feel this is beyond your capabilities and will be too difficult to do by yourself you can take your mixer to a local small appliance repair shop and have them troubleshoot and fix your mixer. KA Customer Care can provide you with the name and phone # of the closest authorized KA repair shop in your area or you can do a Online web search, but be sure to get at least three estimates before deciding to commit to one repair shop.
Good luck. I hope this helps. Howard, Burke, VA
If this solution has helped you, please rate it, thanks! – hslincoln

Posted on Dec 23, 2009

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