Question about Arris SURFboard SBG900 (49402201900) Modem

1 Answer

Motorola modem SBG900

I used the basic set-up instructions for the Wireless Security set-up user Motorola users guide. I used teh WEP and enabled 64-BIT
and put my Key1 password in. I went onto my laptop. The name of my network came up on the Wireless Network Connection Screen. I selected it put in my password.. said I was connected but I can't get on the internet.. I rebooted and still not connection... any ideas?

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has answered 20 questions.

  • Expert
  • 167 Answers
Re: Motorola modem SBG900

You must define DNS and Gateway!!! Go on My Network Places, right click, again right click on your network, select properties, TCP/IP and in there enter needed IP addresses!!!

Posted on Jan 25, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

I don't remember setting up a user ID and password for the motorola sbg900. when i tried logging in using the default password "Password" and default user ID "motorola", I...

Default admin username:admin Default admin password:motorola
Default SSID (wireless username):Motorola

you can also check out this link to have a clear picture of a default settings of your modem:
for additional concern kindly leave a comment and i'll get back on you ASAP...
---a score of 4 is highly appreciated----- ---if you think this resolution is helpful kindly click on "YES"---- ---you may also leave testimonial----- ---if I help you please help me---
Thank you for choosing fixya

Sep 08, 2011 | Arris SURFboard SBG900 (49402201900) Modem

1 Answer

Need modem reset - unable to access using original user ID and password.

Press RESET button for 10 seconds it is in back side of router then all settings defaults.Then you can configure it with below method. Connect your router to computer with ethernet cable then you can access it with following default link. or or or If you are not able to access it with above ip then check your computers ip address gateway ip is your router ip try with it. Then it ask for user name and password. Type user as "admin" and password as "admin" or "password" or blank. Then you can see configuration page of router. Then configure wan settings and lan settings enable wireless if you want to use wifi . Let me know if you need further assistance. Thanks for using FixYa.

Oct 10, 2010 | Arris SURFboard SBG900 (49402201900) Modem

1 Answer

Can't set up my security password for my Motorola sbg900 on mac

You don't need your disk to do this you need to type into your web browser. this will access your your modems setup program. your default user name will be "admin" and password will be "motorola" as long as you haven't changed it.. you can read in your manual how to set up your wep key from here on in. if you need to download the manual give be a bell and i will post it on my web page for you.

hope this helps

Aug 20, 2009 | Arris SURFboard SBG900 (49402201900) Modem

1 Answer

Motorola SBG900 settings set back to default settings

This exact problem just happened to me today. I called Motorola & they said this sometimes happens as a result of a power surge (can be on the cable or power lines). All settings were lost & I had to redo the entire set-up from scratch.

Jun 29, 2009 | Arris SURFboard SBG900 (49402201900) Modem

1 Answer

Wireless light does not come on

are u able to detect your wireless network in view wireless networks
if not login the modem setting and check whether the modem wireless is enabled.
if still having problem contact 9444482052..........jammy

May 17, 2009 | Arris SURFboard SBG900 (49402201900) Modem

1 Answer

Sbg900 won't connect with wep enabled

This modem's remote router has a seperate firewall of it's own so what you'll have to do is; go to the to server site @ http//: then hit enter. you will go the the Login Site and you login and can reset or retrieve your WEP key.

Nov 25, 2008 | Arris SURFboard SBG900 (49402201900) Modem

1 Answer

Sbg900 setup and login page

I had this problem just last night. I held down the reset button for 20-30 seconds. It worked when after pressing teh button the LEDs stayed on and then after the 20-30 seconds they started to blink indicating the reset. If they do not start reset while holding down the reset, let go and the modem should reset itself. It took me a few times to get this right since teh reset button is rather sensitive and a momentary depression/release will resutl ina reset of the modem but not to default password. I found out I was inadvertantly doing this momentary reset due to teh sensitivity of the switch.

Anyway, next make sure you type "admin" and "motorola" in all lower case. I was using Admin and Motorola - no good.

Nov 21, 2008 | Arris SURFboard SBG900 (49402201900) Modem

3 Answers

I got locked out of the admin page after wpa apply

Going through the same must be hard connected (i.e. not wireless) to the cable modem.

Jun 15, 2008 | Arris SURFboard SBG900 (49402201900) Modem

2 Answers

Installation cd

10-step total networkingLINK:

Apr 16, 2008 | Arris SURFboard SBG900 (49402201900) Modem

Not finding what you are looking for?
Arris SURFboard SBG900 (49402201900) Modem Logo

626 people viewed this question

Ask a Question

Usually answered in minutes!

Top Arris Modems Experts


Level 2 Expert

233 Answers

Sudeep Chatterjee
Sudeep Chatterjee

Level 3 Expert

3267 Answers

Terry Allen
Terry Allen

Level 3 Expert

680 Answers

Are you an Arris Modem Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides