Question about Dell 962 Photo All-In-One InkJet Printer

1 Answer

Please Help Printer wont scan or print. Says error 2200, any solutions, please??!? Thank you for your time, christy

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Contributor
  • 35 Answers
Re: Please Help

Hi Christy,

The issue you are experiencing with your printer i.e error 2200 is related to "Scan Carrier Stall " I believe the steps mentioned below will fix the issue,

1. Unplug the power cord from the wall socket.
2. Disconnect the power supply from the back of the printer.
3. Wait 15 seconds.
4. Reconnect the power supply to the back of the printer.
5. Plug the power cord back into the wall socket.

  1. Go to
  2. Click on Drivers & Downloads.
  3. Under Option 2: Select a Product as printers .
  4. Locate the printer(s) 962 printer and click Go.
  5. Select an Operating System that is installed in your computer then choose downloads and look for Firmware.
  6. Download and install the firmware, then restart the computer and the printer, however please make sure that you do not restart your computer and the printer when the download and the installation is in progress.

Malik Khan

Posted on Jan 26, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Communication error for stylus photo 2200 printer

type services.msc in command prompt you will get new window ,find print spooler services kindly stop the service and start it and close the page and restart you system and disconnect the printer,when system restarts then connect the printer ,try print some doc . also see that drivers related to printer are installed in pc by checking in device manager ,you may also try unistalling the device and reinstalling it,you will not fail this time.

thanks and regards
kindly rate this solution

Oct 28, 2009 | Epson Stylus 2200 InkJet Photo Printer

2 Answers

Dell AIO 942 Error 2200

I would recommend cleaning off the contacts where the cartridge is loaded as well as the any other spots to see if maybe there is just something on the contacts.

Sep 19, 2009 | Dell 942 All-In-One InkJet Printer

1 Answer

Cannon MP145, I want to only scan not printing.

There is no solution for that, if you want only scanning, you need a separate scanner. This machine will only scan when all other errors are taken care of. And all inks are full.

Sep 18, 2009 | Canon MP140 PHOTO AIO All-In-One InkJet...

4 Answers

Error on printer Connon ip 1000

Error code: 5600
Description: Cartridge displaced error
Symptom: blink in orange 9 times,beep 10 times

try removing and replacing the cartridge

please rate our help to keep the service online

Aug 24, 2009 | Epson Stylus Photo® R2400 InkJet Printer

1 Answer


“Lexmark does not support the refilling of its ink cartridges. Refilling the ink cartridges can cause them to leak, thus clogging or even damaging the print head. Any damage to your printer caused by refilled ink cartridges may not be covered under warranty”. Please use genuine Lexmark cartridges for best results.

May 13, 2009 | Lexmark X7170 All-In-One InkJet Printer

2 Answers

Lost the cd how to install printer to comp again?

plz check the manufacture website for the driver download

Jan 13, 2009 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

5 Answers

Error code:2,114,0


I have Canon PIXMA MP210 printer but problem is that whenever i given comand for print or scan than computer show "Code: 2,114,0" this message therefor printer not print or scan. so please give me solution

Thanking you,

Dec 06, 2008 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer

Error 2200

Error 2200 is a Scan Carrier Stall error... Maybe the scan carrier stalled during a scan job. Turn off the printer, wait a few seconds, and then turn on the printer.

Jan 29, 2008 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

My printer wont print

the only solution I can give you is run to the nearest trash can and slam that **** in there. hope solution helps.

Oct 30, 2007 | Cannon Canon i960 Photo Printer

1 Answer

Test page and scanner

Hey satz, Take that test page, and put it into scanner, (Printed area will be on mirror side) then press scan button "Bottom left side of your printer". After stopping the fluctuation of light you will never face that problem. This error appears when you turn out the cartridge from your printer. sanjeev

Apr 24, 2007 | HP PSC 1315 All-In-One InkJet Printer

Not finding what you are looking for?
Dell 962 Photo All-In-One InkJet Printer Logo

Related Topics:

220 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Printers & Copiers Experts

Prashant  Sharma
Prashant Sharma

Level 3 Expert

1127 Answers

Rick Johnson
Rick Johnson

Level 2 Expert

84 Answers


Level 1 Expert

3 Answers

Are you a Dell Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides