Question about Fisher and Paykel GC913 - Stainless Steel Gas Cooktop

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Is this a design fault?

Unable to light all more than 3 burners at the same time as it cuts out. It always seems to be the small burner that doesn't light and causes the safety feature to cut out the gas supply. We have had the gas checked twice and the pressure is fine. This is the second hob we have had and the same problem. The engineer has changed all the burners and the ignitors and it still does it. Any suggestions.

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  • Helen2408 Jan 25, 2008

    I have no idea what the readings were. I called out Transco and they checked the pressure, regulator and meter for leaks. This is the second hob we have had as F&P replaced the first hob after two engineers came out. When the 2nd hob was fitted the F&P guy found a pressure problem and called Transco who replaced the meter and regulator as there did seem to be an itermitent problem. However it still cuts out so more engineers came out and wanted Gas checked again.....did that...all ok. Engineer came out again this week and replaced all five burners and ignitors put it back together and still it cuts out tho it does seem better than before. It is always the small burner that starts off the problem. I have found that when trying to light the small burner whilst it is clicking if I blow gently pushing the gas into the ignitor spark it will light and stay alight. Sorry to waffle on but it is becoming a real pain in the behind. It is natural gas.

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What were the readings and at what points where they checked at?? is this unit Natural or LP gas??

Posted on Jan 25, 2008

  • Gary Davd
    Gary Davd Jan 25, 2008

    WOW.. Sounds like you have been thru the mill on this unit the small burner has just been replaced and still doing this the only other thing I can think of is the pressure regulator on the bottom(rear) of the unit is out of whack the pressure really needs to be checked there ....with all burners on ..and set to High your pressure should read 10.25-10.5 W.C if not something else maybe stealing your gas pressure99i.e dryer , fireplace, furnace)

    Please update this post as i would like to know what happen

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