Question about Microsoft Windows Vista Ultimate Edition

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Computer shutting down randomly in the middle of everything...even offline games

Recently our computer started shutting down for no apparent reason. We have had windows vista home premium for about a year now and not sure if this OS is the problem. The odd error message pops up but only flashes and doesn't even give us time to read them!!!

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  • anitamarie Jan 26, 2008

    DarkNeogen offered a solution to our computer shutting down randomly (Windows Vista Home Premium) and said to run a complete system scan. We did this 2 days ago and everything is fine. Next step???



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This can be the result of a virus infection or an infection of other malicious software such as spyware.

Run a thorough system scan.

If this doesn;t help, tell me and we'll go to the next thing to check/do for this kind of problem.



Posted on Jan 25, 2008

  • Pascal Willemen
    Pascal Willemen Jan 26, 2008

    I'm still really interested in that error message. What kind of Antii-Spyware tools did you use?

    Next step:
    1. Go to Start -> Run and type: eventvwr. Press Enter/Return.
    2. Go to Windows Logs. There are a few different logs.

    The ones I'm interested in:
    - System
    - Application
    - Security

    - Optional: Setup. *

    * This isn't necessary but might hold a solution.

    3. Filter their results by the option "Filter Current Log" on the right of the screen. Check the boxes: Critical, Warning and Error.

    4. Choose: "Save filtered log as". Name them so I know what log it was.

    5. I think it's best to mail me the logs. My address is: willumwhomenl. Where off course and resemble the characters @ and .

    I hope to hear from you soon.





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