Question about Nokia 5300 Grey Cellular Phone

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Yahoo! Music Jukebox vs. Nokia 5300 MusicXpress

I've had my Nokia 5300 about 5 months, and recently subscribed to Yahoo! Music Unlimited (To Go). Before I began using the Yahoo Music Jukebox to put music on the phone (I would drag and drop from PC to phone) everything worked fine. Now that I have used Yahoo Jukebox to transfer music files (.wma, because that's the only thing Yahoo provides), I am having difficulties with the music player. Key response time has become very slow (starting the music player, play/pause button, even skipping to next song), and tonight the phone kept turning off during file transfers. Getting to the music files via the gallery menu is no better. The music files are on my 1G memory card (Nokia branded, came with phone). The card is not filled to capacity.

I did try alternate methods of file transfer - drag and drop, also Nokia's PCSuite; sadly, it seems the damage has been done.

I'm probably going to take the phone to the shop this weekend, but I was hoping someone here might have an idea?
Let me know if more info is needed, I'll provide what I can.
Thanks.

Posted by on

  • ren_rieskamp Jan 25, 2008

    Thanks very much! I've already backed up my info to my PC; I'll certainly be taking it in this weekend (thankfully, I also have the insurance plan on the phone, just in case).

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  • 7 Answers

Hey there. you have only had it for 5 months which is good you found the problem. you should have a 12 month waranty with your provider so it can be sent back to nokia and everything fixed for free as long as there is no physical damage other wise you will have to pay! they should tell you instore. it sounds like you have a software issue so they need to put new software on there which they will. you will be without a phone for a while but they may give you a loan phone for the meantime.(turning on/off means software issue)

the way you were transfering it with the drag to phone icon is correct!

the only thing before you take it back to get fixed you must save all contacts photos/ files etc because they will all be lost! its getting everything back to square one!! take out the memory card before you give it back! they might flog it! and the sim of course, also take your paper work if you can find it. from when you signed up with the phone. have imei number on thier for warranty purposes. if not they should be able to obtain it for you.

hope i helped thanks

Posted on Jan 25, 2008

  • Jackie Jan 29, 2008

    thanks for the nice comments... i work for a mobile phone store so thats great i could help! hopefully the staff help you out!! regards jackie -melb

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welcome to fixya

this is a problem a lot of people have and i am sorry but music match will not run on visat

We regret that Musicmatch Jukebox and Musicmatch On Demand do not work with the Vista operating system.

If you are thinking about upgrading to Vista but have not already done so, be aware that you will not be able to use Musicmatch services on Vista.

Additionally, the services of Yahoo! Music Jukebox have closed and we are no longer transferring Musicmatch users to these services. Yahoo! Music Unlimited, Jukebox Plus, Jukebox and the Music Store are no longer available and will not re-open.


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