Question about Toshiba Satellite P35-S611 Notebook

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DVD ROM drive not detected

I just reinstalled the OS and software on my laptop as I had sold it to a friend out of state. When he got the laptop he said the ROM drive was not working. When you look in the My Computer, Device Manager or BIOS there is no ROM drive that shows. Before I sent it out it worked as I was installing software from disks. I look in the system logs and it has a DVD ROM error device cable unplugged, but not sure how a cable inside a laptop comes unplugged. I am not sure if the ROM is just shot or if there is something I am missing. I have taken the computer apart before all the way down to the board so if I need to replace it I can.

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Re: DVD ROM drive not detected

Push it out or cheak litte cable ther is a cable one it have to take it apart

Posted on Jan 25, 2008

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You may need a new driver(software) for your dvd-rom drive to get it to communicate with your motherboard......(The driver for your dvd-rom drive is found on the company's website under the title "Drivers and Support")....

If that does not work or seems like to much for you.... then you need to reinstall the os system on your pc and that should do the work for sure.....

Please leave a testimony and vote for this solution!
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Right Click My Computer

Click properties

Find and click the hardware Tab

Click The Device Manager Button

This will bring up the device manager in a new window , from here locate your DVD Drive under : DVD/CD ROM Drives

Click the plus sign next to it and the installed CD / DVD Devices will be shown

To uninstall the CD / DVD Rom Right click on it and choose uninstall

To Reinstall Reboot , and Windows Will Automatically Detect The CD-Rom Drive and install it for you

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Try download Everest! Is a software that make a list of all hardware in your computer, so you can view the manufacturer and in the site to do download the drivers.
Ps.: Uninstall all previous instalations that you make to this hardware.
Ps.: My english is bad!!!

Good Luck

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