Question about Logitech MX1000 Laser Cordless (097855023933) Mouse

2 Answers

Mouse has lost its grip! (electrical grip, that is)

I've been using this mouse for a couple years and I love it. However, a few months ago, the left mouse button began acting strangely. When dragging files or whatever one might drag, it will just let go of them wherever it feels like as though I had let off the mouse button. Sometimes it will reclick again, grabbing something else I didn't intend to. More recently, it has been double clicking when I only click once. This is most annoying when I press "back" on a web browser (although I usually use the dedicated back button on the mouse). It is amazing how many places double clicking gives undesired results. Also, the middle mouse button has started losing its grip too. I've only noticed that recently while playing Crysis. Both buttons appear to be getting worse every day.

I am a heavy user. I have used this mouse on several Windows and Linux installations, and never had any problems with it other than this. I am always able to get all my buttons working regardless of OS. I lost my receipt and packaging a long time ago, so I doubt I can get any kind of warranty support. I don't like any other mice on the market right now as much as this one, and it seems silly to have to buy a new one just because of this problem.

I'm wondering if anybody has ever had this kind of problem before. I can't find out anything by doing a Google search... mainly because I don't know exactly what to call this problem. It is probably the contacts under the buttons, and I would like to know if anybody has ever tried opening up the mouse and cleaning the contacts, and if it was successful, before I completely void the warranty by punching a screwdriver through the sticker.

Thanks for your help.

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  • mkhoo Feb 09, 2008

    Exactly the same problem here too. This mouse has performed fantastically and now the left mouse button double clicks when I click once. The mouse is sealed so I can't see an easy way to get inside and clean anything...



2 Answers

Contact Logitech. These mice carry a three year warranty. When my MX 1000 started 'drifting', I called them and they sent me a new Revolution. (I STILL like the MX 1000 better, though). No charge and I didn't need to send the 1000 back to them.

Posted on Feb 15, 2008

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U try new batteries cleaing it all out reisntaing new software form website

Posted on Jan 25, 2008


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