Question about Creative Labs ZEN Vision:M Digital Media Player

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Creative Zen Vision 30G not Turning On

Hey, I have a 30G Zen and it has stopped turning it self on, what should i do? i am Sydney and want to recover all the music and pictures on it! Help

[email protected]

Posted by Anonymous on

  • 10 more comments 
  • Anonymous Jan 25, 2008

    where can i get it repaired? or the battery changed?

  • hards_uk Feb 02, 2008

    same thing has happened to me. when i try to turn it on all that happens is the little blue light on the "on" switch blinks 5 times. when i hook it up to charge the same light just keeps on blinking!!!

    The little reset button at the bottom doesnt seem to do anything either.


  • Anonymous Feb 21, 2008

    I bought a short while ago a Creative Zen 4gb player and when I finished downloading a video, I rehooked it to the computer and then it stopped working altogether. It doesn't turn on and I don't know what else to do. HELP!!!!!!!!

  • Anonymous Mar 10, 2008

    My Creative Zen vision player does not turn on ; I'm sure it is fully charged and just eight months old, which I purchased from Singapore. Please help !!!!!!!!!!!

  • andy_price Mar 11, 2008

    i try turning my 30g zen on and it isnt turning on at all, iv plugged it in my pc and the blue light just flashes, iv pressed the reset button aswel and that isnt doing anything!
    can anyone help me please? i need it for weekend aswel!

    [email protected]

  • oceean May 23, 2008

    I just bought a new zen , and i charged it for the night . it was working fine .
    but now it's just not turning in at all .

  • Macca15 Jul 23, 2008

    Eltham victoria where can I get the battery changed in my 30G Zen Micro Vision

  • kween B Aug 02, 2008

    when i plug it on to my computer it turns on but does not show up on my computer. than it says its charged but when i unplug it, it dont turn on

  • akolcheva Aug 10, 2008

    I haven't used my Creative Zen M in a few months. The battery was completely dead so I recharged it overnight but it won't start at all. It would only work if plugged into the power outlet. If I try to switch it on just on battery without being plugged into the outlet it doesn't work at all.

    Any sugestions are highly appreciated!

    Thank you!

  • eloise_01 Oct 13, 2008

    well mine is working fine but when i plug it in to the computer it turns on but then doesnt recognise it. I cant put songs or pictures onto it but it still works!! what should i do?

  • Anonymous Dec 10, 2008

    I can't get my player to turn on??? S.O.S

  • errasinu Dec 13, 2008

    my creative player is not turning on even the charging is full



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Alright guys, I think I've figured it out.

I got mine working again, and it's been down with the same problem since the 29th.

So I tried to do the "Hold power for 30 seconds while plugged into your computer" thing. Didn't do anything, but thing is, I didn't unplug it from my computer afterwards, I just went to bed, and when I woke up, my creative was working again.

This, coupled with Oddu's solution have pretty much made me positive that for the problem we are having (only a blinking blue LED when connected to the PC or when you hold the power button) is just caused by an over-dead battery.

Plug your Creative Zen: Vision M into your USB 2.0 port, and just leave it overnight, mine was plugged in about 7 hours, I reccomend leaving it in at least that long, if not longer if it's still not working.

The situation that lead to mine becoming this way, was my Creative froze, and I didn't have a mechanicle pencil with me to hit the small reset button on the bottom so I just let it stay powered on until the battery died. I guess that kind of completly dead battery screws it over.

For prevention in the future, I reccomend not letting your creative get down to 0% battery. Keep it charged.

Posted on Mar 11, 2008

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In response to metroidragon and others:

The very same scenario happened to me. I was watching a video and attempting to shutdown. The "shutting down" prompt appeared briefly on the screen, however the video continued to play. I tried to shut down again, except this time the video froze. I had slim object close by to reset the unit, so I just figured I would let the battery kill itself and apparently, as you stated, that was an overkill.

I then began to recharge my Zen from my desktop and only noticed the flashing LED light, but no display screen. Thirty minutes later, the screen returned with the flashing battery icon indicating red for low battery. As I type, I'm just going to allow it to recharge overnight.

Lesson learned.

For future purposes boys and girls, in addition to not allowing the battery to go completely dead, keep a small blunt object handy like a paper clip, mechanical pencil, straight pin etc. to ensure your unit can be reset and then shut down appropriately.

Posted on Jul 29, 2008

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Try new battery

Posted on Jan 25, 2008

  • Anonymous Jan 25, 2008

    im in america so not sure maby kangaroos electronic shop not sure on back ther shoudl be compartment for batery or in manel online shows thers update to firmware also for it


The battery is completed dead/uncharged. i had the same problem trying to charge it with my usb cord. i used my PSP to charge it (or any ac adaptor) and it turned on right away and is off to charge all night <33

Posted on Feb 19, 2008

Battery is internal.

Firmware might work.

have heard same problem from some.

Posted on Jan 29, 2008

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Posted on Jan 02, 2017

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