Question about Xerox DocuMate 272 Path-Through Scanner

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ADF won't feed the paper. The feeder wheels are heard turning but the paper won't feed.Replaced the "pad" and cleaned the rollers & glass and checked the feed guide and feed sensor.

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  • Anonymous Mar 22, 2014

    ADF won't load pages



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If those rollers are turning, and not feeding even after cleaning they simply need replaced. they can get so slick that no ammount of cleaning will help.
Thats what is sounds like.
Like trying to drive a car on ice. No traction.

Posted on Jan 25, 2008


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When making photocopies, the automatic top paper feeder is grabbing more than one page at a time. How do we fix it?

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There is debris blocking the paper path in the document feeder. This could be a staple or a shard of torn paper blocking the path wedged into a tooth of the diverter arm or a sensor flag. I would suggest that if there is a small wheel or knob closest to you when you raise the document feed lid, put a piece of #28 lbs card-stock into the document feeder guides, turn the wheel/knob to pull the paper/cardstock into the ADF and continue until it either pushes the shard/debris out or stops moving the paper no matter how much you turn the wheel/knob. This will tell you where in the ADF (Automatic Document Feeder) the blockage is located.

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1 Answer

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Clean the ADF rollers and pad with alcohol.

Check to see if your ADF has done over 90 000 copies and if it has, change the ADF pick up assembly only.

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1 Answer

Paper wont feed through on my canon fc224 photocopier

On these fax machines the most component that gets the most usage are the feed rolls.
Even though they are hard to find and hard to reach, using a flashlight one can view the surface of the feed wheels. By inspecting the surface, they may appear to be shinny instead of the normal feed wheel surface tracks.

Either the wheels need to be replaced or cleaning the surface might get a little reliablity, eventually they may need to be replaced.

Some feed wheels have a lower or they might be on the upper part of the drive train, where they have a square rubber pad.

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1 Answer

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If the machine sees the ADF ( auto document feeder) but does not feed the paper? Does it try to feed the paper? Does it pull the paper is a little and jam? If the machine sees the ADF and it starts to feed the paper but jams --- clean the feed rollers/ tires with rubber restorer or a high alcohol base cleaner. Also a mylar could be pulled into the paper path blocking the feeding of the paper. Take a thin piece of cardboard ( like the devider in a case of pop) and slide the cardboard about 3- 6 inches into the feed just past the feed roller. Gently pull back out and try to feed paper again. If those do not work and the machine does see the ADF, you may need switch, sensor, actuator or feed motor.

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Like a worn running shoes, the paper feed roller of the Automatic Document Feeder (ADF) have lost it's traction and has to be replaced or cleaned. Paper just slids and doesn't picked up properly without that little push. Professional servicers use a cleaner specifically designed for rubber rollers. However, YOU CAN get extra miles on it by dabbing a Q-tip in warm water and cleaning the paper feed roller on the ADF. Like all eletrical devices, the unit has to be turned off and unplugged before working on it. Take all precationary measures and goodluck.

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