Question about Brother MultiFunction Center MFC-440CN All-In-One InkJet Printer

4 Answers

Brother MFC-440CN won't print color

We have had our printer for a year. Recently it has had a few major paper jams. Since then the print quality is poor and it won't print in color. We have run it through the cleaning cycle a few times. Any suggestions? Thanks

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  • cooleen Jan 26, 2008

    We have never used anything but brother ink.

    I can not get it to enter "maintenance mode" as you describe.
    I hit "menu" button once,
    Then I hit the "Black - Start" button once,
    then I hit the up-arrow 4 times. Nothing happens.

    There is also a button called "Ink". When you hit that there is a "cleaning" function. We have run that about 10 times.

    Thanks for responding!

  • cooleen Jan 26, 2008

    ...I maybe should also clarify my original statement. It DOES print color, but really poorly. The test print comes out with all the black and yellow blocks showing, but only about half of the the blue and red blocks show up.

  • cooleen Jan 29, 2008

    More information:

    The printer will print color, but not very well at all. Whe we run a test print, the black and yellow are OK, but the red and blue are only half there.

    We still can not get it to enter maintenance mode.

  • cooleen Jan 30, 2008

    I tried to run the special cleaning mode again and it wont work. I pushed menu button, then black/start button, then arrow four times up. Nothing at all happens after any of the steps. Am I missing a step. Do I need to hold two buttons at the same time? Thanks Again!!

    I did run the regular cleaning mode again and it is a little bit better, but not much.

  • cooleen Jan 31, 2008

    We ran the normal clean cycle about 5 more times and now the printer is working fine (total we ran the clean function about 15 or 20 times). Now all the ink is almost empty! Hopefully the new carts will work OK. We have never used anything but Brother ink, we never turn the machine off, and we keep the clock set.

    We also finally got it to enter maintenance mode. The problem was because the arrow-up-down button is very picky. You have to hit it just right for it to work right.

  • deannashort Mar 07, 2008

    I am having the same problem as cooleen cyan and magneta will not print. we use alot of black and some yellow but the color has been sitting there for at least 6 weeks without being used, i use orginial brother ink and i even tried putting new cart in and still wouldnt work. i tired all steps as far as cleaning, and doing the special cleaning mode also and they still want work. so from what i am understanding is since this cleaning mode want work to fix the problem the printer head is probably damaged so it can not be repaired . Is that what i am understading?

  • TFBW Aug 27, 2008

    I have the same problem with the Magenta cartridge. I DO leave the machine plugged in and have the clock running. The "Clean function" kicks off regularly -- however, I have had my original Brother ink cartridges refilled by a local service. Could this be the problem?

    Also - (in Copy mode) - when I press Menu, then Black/Start, then up arrow four times the Menu screen still shows "General Setup" selected - no flashing lights, etc. Any suggestions?

  • dfvklein Feb 26, 2009

    Printer is not even one year old yet.  Will print black, blue, and magenta...but not yellow.  Have pressed the cleaning system over 100 times now....also bought new BROTHER cartridges....NOTHING works.  Yellos still doesn't come out.  Cannot get Maintainence screen to come up either.....what to do now?

  • thunderclash Feb 28, 2009

    well guys i have the same problem with yellow ink and the above solutions had no effect :( anyone have some new ideas ? (and yes i had use generic ink and never had problems until now)

  • Pete Schmidt May 11, 2010

    Mix it up, thanks for that in depth info - really great. Can I just clarify something. I use generic ink with the original cartridges and refilling myself. The pack did come with some cleaning fluid with it. If you were refilling the cartridges how much cleaning fluid would you put in there? Or in other words how much cleaning fluid do brother cartidges typically contain?





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Did you use generic carts?

Do use only original brother ink carts!
Only these have special cleaning fluids mingled with the ink.

There are several advantages, too:

You can run a special cleaning mode (DO insert original carts at first!!!)

Press menue then start bk copy then fourtimes arrow-up.
machine should switch to maintenance mode (buttons will flash).
press 7 then 6 then 4 then start bk copy. machine will refresh ink within the tubes and the print head and run a special cleaning routine. when finished press 7 then 6 then 3 then start bk copy to run a power cleaning. leave the maintenance mode by pressing 9 then 9.

The machine should print without proböems. If there is a poor quality left, the printhead is affected by bad ink and cant be fixed anymore.

Posted on Jan 25, 2008

  • 1 more comment 
  • Mix-it-up
    Mix-it-up Jan 29, 2008

    If you run original ink you have to run the special cleaning mode again. There could be some air within the tubes and/or ph which prevents the good print quality.

    If you have used generic ones, this could be because of bad ink quality that has affected the ph!

  • Mix-it-up
    Mix-it-up Jan 30, 2008

    you have to press the buttons one after another very quick:


    After that you should see all buttons flash and "maintenance" on the display.

    Do procedure as mentioned in my first post.

  • Mix-it-up
    Mix-it-up Jan 30, 2008


    Did you normaly disconnect the mfc from power (by help of a power switch or unpluggin it)?

    The mfc runs automatic cleaning cycles to prevent bad printing and to keep the print head alive. This consumes some very little ink.

    Never unplug machine from power! Do set date and time because machine
    needs info about when to start cleaning procedure. 


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can.t get my re or yellow to print Black and blue are ok

please help

Posted on Feb 20, 2009

  • lewand deb Feb 20, 2009

    can't get my red or yellow to print black and blue are ok

    please help



If you run original ink you have to run the special cleaning mode again. There could be some air within the tubes and/or ph which prevents the good print quality.

If you have used generic ones, this could be because of bad ink quality that has affected the ph!

Posted on Jan 29, 2008

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I have a Brothers MFC6490CW laa i one printer and the black ink will not print I get a blank page please help I have bought 2 cartages still won"t print

Posted on Mar 14, 2011

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I understand that the machine is printing only in BK. You have lost color.

If so, do run the cleaning cycles several times and run quality check test prints after each cycle.

There should be color again.

Otherwise the ph is defective!

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