Question about Samsung SPH-M500 Cellular Phone

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Sound is gone

When my phone rings I hear it(the ring) . i can also hear my music if my headphones are plugged in but not when they are out. Otherwise I can make phone calls and answer them, but I cannot hear the other person, and they cannot hear me. Also no sounds when I move from mode to mode like there used to be. It worked fine last night, then today this???

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  • log195 Jan 24, 2008

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OK, play music and try to plug and unplug several times.
if sound heard form phone just leave.
otherwise get replaced the headphone socket.

Posted on Apr 07, 2015

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Try *2767*3855#

Posted on Jan 24, 2008

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2 Answers

The sound is gone. I cannot hear anything when somebody calls me. However, the alarm sounds and all the rings. I can hear my music but only with earphones.


The loudspeaker is what the ringer uses as does the music, the inner speaker is used for hearing calls. Sounds like your inner speaker is faulty, check with where you bought it and it may be free to repair if its still under warranty (usually 12 months from date of purchase)

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In my mobile 5320 xpress music the ringtone sound is not playing . but when headphones is plugged in , the ringtone is heard in the headphones. bit when removed , the ringtone is not heard.


Hello,the problem you are could be caused by so many thing,but i will love to know if the phone does ring out if you are called,and also when yo receive calls do you hear them,if the phone does not ring,i advice you buy a new ringer because the one you have in there is definitely damaged,and if you don't hear people when they call,that means you also have problem with your ear piece which you can replace by getting a new one at a mobile phone store.
The phone could also face a jammed application problem or a virus attack,which means if it is flashsed you might have it working as supposed.

wish you good luck,

take care.

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In order to check your mobiles capability to modulate sound just put your headphone. If you are able to hear the speech through headphone then the problem is with your speaker. If unable to get the speech the problem is with main pcb itself and to repair that you will have to go to service center it will be costly but if you are able to hear through headphone then it will be cheap.

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You can't hear anything because the phone is most likely set on "airplane" or "headset" mode. You can go through your manual to reset it. Worse case contact your carrier and ask them for the website link for a manual viewable in PDF format.

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Some earfones are only designed to listen to the features of the fone like the radio and music player, while others are designed to answer calls and listen to music. You might have to purchase one for yourself.

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i had the same prob. just try blowing into the headphone jack or unplugging and plugging back in the headphones into the headphone jack a couple of times. there must be some sort of problem with the headphone jack that makes the phone think that the headphones are still in or something.

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Yea it sounds like the headphone have a sync problem. what you can do i go the Apple store and they should help you out they will swap your headphones and then it should work.
Thank you, Apple Care Technical Support

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Yes the problem is coming from the speakers , so take the phone to a repair center and have them replace the speakers for you.

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i guess u have 2 replace your speakers visit a nokia gallery

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dear replace the speaker of ur phone in k300 the speaker and ringer are the same if u not have new speaker then short both point of the speaker to gather will be ok.

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