Question about U.S. Robotics (USR5633A) Modem

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Problem with detection of USR5633A in Win Xp

I recently want to install the modem in windows xp but but it shows an error at the end of the "founding new hardware" process code 18

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  • adestksa Jan 10, 2009

    i have same case.



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Posted on Aug 24, 2008



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Wound up reformatting the hard drive and installed Windows XP Pro 64-bit. But am missing correct drivers for the modem. It does not even show up in device manager

Hi activebiz,
I see you re-installed Windows on the machine with Win XP Pro 64bit but you are having issue with the driver as mentioned.
If I may ask before you installed win XP 64bit did you have win XP 32bit?
If so then try downloading a driver for a 64bit version to make the Modem driver work, having an Incorrect version of the driver will really not show up in device manager, and make sure the driver you are downloading is the correct driver.
You did not mentioned the Brand of the Machine or Motherboard that you have and the modem that you need a driver for is that a built in Modem on the Motherboard or is that a modem external provided by your Internet Provider.

Jul 17, 2011 | Computers & Internet

1 Answer

Us robotics modem drivers 5633 win xp sp3

we are not receiving the fax and find the error "an error Occoured while receiving fax"

Jun 23, 2010 | U.S. Robotics (USR5633A) Modem

1 Answer

PCTel HSP56 micromodem not working with Win XP - SP2

just try to download a driver version that support win xp sp2

Nov 23, 2009 | Directv PCTel (56k micromodem)

1 Answer

My system(Win XP Professional Operating system) is unable to detect the US Robotics Modem

have u modem software. if it then connect ur modem and install software from dvd/cd rom. after install it then restart ur pc. if not then plz reinstall ur win xp professional, then do the same work. it become ok

Jul 30, 2009 | Computers & Internet

1 Answer

Wrong installation of the modem using win xp sp3

Remove the device from your installed devices, then restart the computer and get it to detect the device from scratch.
Are you sure you have the right device drivers for it?

Apr 26, 2009 | U.S. Robotics (USR5633A) Modem

1 Answer

Modems not detected with Windows XP install

According to the specs this is the driver (Toshiba Software Modem) you need to install to enable your modem.

Post your results, especially if this doesn't fix your problem.

Apr 01, 2009 | Toshiba Satellite A135-S4527 Notebook

1 Answer

Problem while installing Win XP Prof.

The prolem is with Windows Xp cd...
When i try to install through the Genuine Win XP cd then it works fine...
So use the original softwares....

Feb 16, 2009 | Intel DG31PR Motherboard

1 Answer


The I250HD35 is plug-and-play with Windows XP. That means that all of the drivers needed to run your hard drive are included in Windows.

If your computer is asking for drivers when you plug in your drive, one of two things is probably happening:

1) Windows XP doesn't know where to look for the right drivers

2) Your drive has malfunctioned

The easiest way to assess which of these is happening is to take your drive and plug it into another computer that is running Windows XP. If it is detected properly on the other machine, then your computer doesn't have the right drivers or is looking in the wrong place for them. If it doesn't, then I/O Magic will be happy to replace your drive if it is still within the warranty period

If it is detected properly on another Windows XP machine, then when it asks for drivers, make sure to point it to the WindowsINF directory. This is where the default drivers are located.

If your drive is not detected properly on the other computer, your drive is probably experiencing a hardware malfunction. Please visit the I/O Magic website at and click on Support for specific return information.

Have a nice day,

I/O Magic Technical Support

Aug 03, 2008 | IO Magic Corporation GigaBank (I250HD35)...

2 Answers

U.S. Robotics (USR5633A) Modem

hi rob,
install this usrobotics important update, then restart your computer.

Dec 31, 2007 | U.S. Robotics (USR5633A) Modem

2 Answers

U.S. Robotics (USR5633A) Modem

Dear sir,
I have purchase a U.S. Robotics 56K Fax Modem (USB) but when I installed in windows xp after modem driver installation some file could not setup properly then a message shown that continue anyway or cancel option. So that I need a fresh windows xp based U.S. Robotics 56K Fax Modem (USB) driver. My model no. is 5633. Please do something for us.
Thanking you,
Bangladesh Sericulture Research & Training Institute

Nov 21, 2007 | U.S. Robotics (USR5633A) Modem

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