Question about U.S. Robotics (USR5633A) Modem

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Problem with detection of USR5633A in Win Xp

I recently want to install the modem in windows xp but but it shows an error at the end of the "founding new hardware" process code 18

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Re: Problem with detection of USR5633A in Win Xp - U.S. Robotics (USR5633A) Modem Modems


Posted on Aug 24, 2008

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check your computer , the PCI device listing says simple comm controller. check your modem device manager see if its visable and not a question mark in the device manager

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U.S. Robotics (USR5633A) Modem

Dear sir,
I have purchase a U.S. Robotics 56K Fax Modem (USB) but when I installed in windows xp after modem driver installation some file could not setup properly then a message shown that continue anyway or cancel option. So that I need a fresh windows xp based U.S. Robotics 56K Fax Modem (USB) driver. My model no. is 5633. Please do something for us.
Thanking you,
Bangladesh Sericulture Research & Training Institute

Nov 21, 2007 | U.S. Robotics (USR5633A) Modem

2 Answers

Cant dial up

Windows XP normally picks up the modem and installs its drivers it knows what brand the modem is and has a vast selection in store. You said you checked the hardware and there was no info I imagine that was in the systems folder where the device manager is?. Did you query the modem in the diagnostic and still had no info.....are you sure the modem is in the computer it may have been removed???

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