account changing names, was disconnected, all hardward is still connected, device manager does not even show the modem, have no disc, must be lost. Help??
hi! make sure you have the new account name registered, (or if former account is still active, you can have it re-registered) you can also call on your ISP to let them register your account. if you already have a username/ password, access this modem by going to 192.168.0.1, click on advanced > connection configuration. if it asks you to enter the modem access code, locate it at the bottom of the modem. then on the user id box type your account name or user id and type the password as well, click on save changes. it will prompt you to restart the modem. please do so, check on the modem lights; power, ethernet, dsl and internet should be solid green, activity will be blinking on/off, then you've got good connection & you're ready to go. Note: this modem doesn't need a driver, it already has built-in pppoe software....
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