Question about SanDisk Sansa e260 MP3 Player

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E260 device is not working

My sansa had a lot of songs last night next day all of them were gone and it says refresh database failed what do i do? i tried the format by going 2 computer and formating but i tried that didn't work know where i can get the update 1.00.18 instead of 1.00.12 which i have now

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Re: e260 device is not working

It sounds you may have deleted the firmware on the shouldnt use the computer setting to format the should have used windows media player..i would recommend you to follow the link below to get the firmware update done your device....

Posted on Jan 26, 2008

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1 Answer

Won't finish refreshing the database

Having gone over a month with no response, I assume this is no longer a problem.

May 21, 2010 | SanDisk Sansa e260 MP3 Player

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Sansa e260 firmware

Mine was a bit more FUBAR I guess. I have a Sansa e260. I had rockbox on it, went to switch back to the firmware. Uninstalled rockbox and on reboot... the e260 was refreshing the database and then came to a frozen green screen.

My e260 was already in MSC mode. I did the steps above but was still stuck.

The solution that worked was one posted by "Slaughter" on anythingbutipod.

The ultimate fix for all e2xx v1 problems - Format, enter recovery mode, downgrade firmware Link (you'll need to format the drive), reinstall newest firmware via newest Sansa Updater, reload tunes.

Dec 01, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e260

Apparently there is a known problem with older firmware with some MP3 files having info in the ID part of the file that makes the player go crazy. So update your firmware or listen to different music :-)

"Bugs Fixed: Stability· Hanging at Refresh Database with certain ID3 tag genres."

This info from page below. Also shows you how to update to latest firmware which may fix your problem

Sep 04, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e200 shows refresh database fail

try putting it in MSC mode and formating it and then putting back on MTP mode. Hope that works

Aug 24, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

SANSA e260 will no longer get further than 25% of refresh database & freezes

I would recommend that you update the firmware on the device..Once the firmware is updated you shouldnt have that problem anymore..I hope that helps
Please rate accordingly
Thank you

Mar 17, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

My Player has gone weird

yeah right.. i think it has a virus..all you have to do is to scan it with an anti virus...or format your that you can use it again..

Feb 23, 2008 | SanDisk Sansa e260 MP3 Player

7 Answers

"refresh database failed" how do I do a database refresh?

i have the same problem ... refresh database fail .. i can put songs on the player but it doesn't show them or play them :-( HELP!!!!

Nov 15, 2006 | SanDisk Sansa e260 MP3 Player

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