Question about Whirlpool GBD277PD Electric Double Oven
Last week during a pre-heat which was less than a minute, the oven suddenly had sparkle inside and some flame was happening inside. We were about to call the fire department, not knowing what to do. Then, it stopped. By that time, our house smoke alarm went off and we checked the circuit breaker inside the house had swtitched to off position for the oven. The oven came with our new house which is about 9 years old now. I know may be it is time to change the oven but to have failure like this. Isn't this is a safety issue? I am afraid to use the oven again. I called the whirlpool customer services and they told me this is how the wire normally burn out inisde the oven! I am shocked this can actually pass UL regulation. Any comments on what whirlpool told me? The technician is coming today and check it out. What should I ask him? Please advice.
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Posted on Jan 02, 2017
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