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The following ink cartridge cannot be recognized: black printing cannot be executed because the ink cartridge may not be installed properly or may not be compatible with this printer. install the appropriate ink cartridge. if you want to cancel printing, click cancel printing.

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SOURCE: I get the following popup when I try to Print a

You need a new black cartridge because the cartridge may be damaged.

Posted on Feb 25, 2010

don_farr
  • 1011 Answers

SOURCE: cartridge problem

Are you using a factory new ink cartridge?
Please consider the following:
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
If you are using factory new cartridges, then please call the manufacturers Technical Support for assistance with the warranty on the cartridges
Don

Posted on Nov 19, 2009

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Ive just filled my ink cartridges but have the following error message when trying to print: (see add details section)


You need to reset the chip in the cartridge that tells the printer when it's low. The part can be found on sites that sell refill kits.

Aug 07, 2015 | Canon PIXMA MG3150 Inkjet Multifunction...

2 Answers

False ink empty


Are you sure its exclamation mark?..
This warning message related to print head. (warn out). When you are replacing ink tube assembly use dummy print heads to do the priming (new ink tubes are empty & they have to fill with ink)..
Action: Remove all cartridges and print heads, switch on the printer follow the screen message.(Insert cartridges first next dummy print heads).once its recognizes cartridges then it switch over to print heads,insert dummy print heads. Once printer recognized the dummy print heads, printer will perform priming, during priming dummy print heads will filled with respective inks.(follow the display message)Remove dummy print heads & insert normal print heads. Wait till printer recognizes print heads, load the paper & wait till performs the calibration, once calibration is successfully done issue closed.
If calibration not successfully done, check align print out for which print head is not printed properly, replace it..
Pl ensure that minimum 50% ink levels required in cartridges before performing the priming. Best of luck..

Dec 03, 2012 | HP DesignJet 500 InkJet Printer

1 Answer

Error E and 5


Number following "E"

Cause

How to correct

2

No paper. /
Paper does not feed.

If paper is not installed, load it and then press the <Black> or <Color> button. When paper is installed, check each of the following items and try printing again.

1. Confirm only recommended paper is installed.
2. Confirm paper is installed properly.
3. Confirm the maximum number of sheets in the auto sheet feeder is within the paper limit mark.
4. Clean the paper feed roller to resolve the error.

3

Paper jam

Remove the jammed paper.
If paper jams frequently occur, check the following:

1. Confirm there is no foreign material inside the machine.
2. Confirm only recommended paper is installed.
3. Confirm paper is installed properly.
4. Confirm the maximum number of sheets in the auto sheet feeder is within the paper limit mark.

4

Empty ink tank

An ink cartridge is empty.
To cancel printing, press the <Stop/Reset> button.
To continue printing, press <Black> or <Color> button.
After printing completes, replace the empty ink cartridge.
Printing with an empty ink cartridge may cause the machine to malfunction.

5

The ink cartridge(s) is not installed. / The ink cartridge(s) cannot be recognized.

The ink cartridge may not be installed properly, or an unsupported ink cartridge may be installed.
Install a recommended ink cartridge.

Make sure to install both ink cartridges even when you set the machine to use only one ink cartridge in printing.
If one of the ink cartridges is missing, this error can occur.

7

The ink cartridge is not installed in the appropriate position.

The ink cartridge is not installed in the proper position.
Install each ink cartridge in the proper position.

8

The waste ink absorber is almost full.

The waste ink absorber is getting full.
Press the <Black> or <Color> button to clear the error and continue printing.
Printing can continue until the waste ink absorber becomes full. If the waste ink absorber becomes full, the machine will require service.

The waste ink absorber is a part inside the machine, which absorbs ink used in the cleaning operations.

9

A specified period of time has elapsed without receiving a response from the digital camera. / A print mode compliant with PictBridge is not selected. / A specified period of time has elapsed without receiving a response from the digital camera.

The machine cannot communicate with the connected camera.
Disconnect the cable between the machine and the camera to clear the error.
Check the following items, then try printing again.

1. Confirm that the camera you are using supports PictBridge or Canon Bubble Jet Direct.
If the camera does not support either one, the machine cannot print directly from the camera.
2. Set the camera in PictBridge print mode before it is connected to the machine. This is required before printing for some cameras that support PictBridge.
Please refer to the camera instructions for more information about procedures required before and after connection to the machine.
3. There may have been no response from the camera for the prescribed time.
Re-connect the cable between the camera and the machine.

1 , 4
1 , 5

The ink cartridge cannot be recognized.

An unsupported ink cartridge may be installed.
Install only recommended ink cartridges.

1, 6

The ink level cannot be correctly detected.

A used ink cartridge may be installed, or the ink cartridge is empty.
Replace the ink cartridge.

Press the <Black> or <Color> button, to clear the error and continue printing without replacing the ink cartridge. However, the remaining ink amount cannot be detected properly, so the function to detect the remaining ink amount does not operate.

1 , 9

Scanning failed.

Scanning a document failed.
Check if the document is placed in the correct orientation / position and try the operation again.

2 , x
3 , x
4 , x

(Where x represents a number)

-

Turn the machine off, and remove the power cord from the electrical outlet.
Wait approximately ten minutes then plug in the power cord and turn the machine on.
If the problem is not resolved, the machine may require service.

Feb 18, 2012 | Canon PIXMA MP150 All-In-One InkJet...

1 Answer

Cartridge problem


Are you using a factory new ink cartridge?
Please consider the following:
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
If you are using factory new cartridges, then please call the manufacturers Technical Support for assistance with the warranty on the cartridges
Don

Nov 19, 2009 | Canon PIXMA iP1600 Printer

1 Answer

I have a problem with my canon ip1880,, an error message appears and it say "the following ink cartridge cannot be recognized. Printing cannot be executed because the ink cartridge may not be installed...


It could be a defective cartridge, or the contacts are broken on the carriage assembly. Either way, the Canon warranty is for one year and should be repaired at no charge.

Jun 30, 2009 | Canon PIXMA iP1800 InkJet Photo Printer

1 Answer

Printer says ink cartridge not recognized.


Take the black ink cartridge back to the person who refilled it. The Microchip that's on the cartridge was not reset properly that's why the printer is returning that error.

You can try some steps before you take it to them to verify it.
1: reseat (take out and put back in) the cartridges into place
2: buy another black cartridge just to check if it will be recognized by the printer, if it does recognize it we know the cartridge is defective. If a new cartridge is also not recognize, start to check your warranty option with the manufacturer...

Sep 05, 2008 | Canon PIXMA MP210 Photo All-In-One Printer

1 Answer

Mp140 e2


E3 – Paper jam error.
How to correct, fix: Remove the jammed paper. If paper jams frequently occur, check the following:
1. Confirm there is no foreign material inside the machine.
2. Confirm only recommended paper is installed.
3. Confirm paper is installed properly.
4. Confirm the maximum number of sheets in the auto sheet feeder is within the paper limit mark.

E4 – Empty ink tank.
How to correct, fix: An ink cartridge is empty. To cancel printing, press the <Stop/Reset> button. To continue printing, press <Black> or <Color> button. After printing completes, replace the empty ink cartridge. Printing with an empty ink cartridge may cause the machine to malfunction.

E5 – The ink cartridge(s) is not installed. The ink cartridge(s) cannot be recognized.
How to correct, fix: Make sure to install both ink cartridges even when you set the machine to use only one ink cartridge in printing. If one of the ink cartridges is missing, this error can occur.

E7 – The ink cartridge is not installed in the appropriate position.
How to correct, fix: The ink cartridge is not installed in the proper position. Install each ink cartridge in the proper position.

E8 – The ink wasteabsorber is almost full.
How to correct, fix: The waste ink absorber is getting full. Press the <Black> or <Color> button to clear the error and continue printing. Printing can continue until the waste ink absorber becomes full. If the waste ink absorber becomes full, the machine will require service. The waste ink absorber is a part inside the machine, which absorbs ink used in the cleaning operations.

E9 – A specified period of time has elapsed without receiving a response from the digital camera. A print mode compliant with PictBridge is not selected. A specified period of time has elapsed without receiving a response from the digital camera.
How to correct, fix: The machine cannot communicate with the connected camera. Disconnect the cable between the machine and the camera to clear the error. Check the following items, then try printing again.
1. Confirm that the camera you are using supports PictBridge or Canon Bubble Jet Direct. If the camera does not support either one, the machine cannot print directly from the camera.
2. Set the camera in PictBridge print mode before it is connected to the machine. This is required before printing for some cameras that support PictBridge. Please refer to the camera instructions for more information about procedures required before and after connection to the machine.
3. There may have been no response from the camera for the prescribed time. Re-connect the cable between the camera and the machine.

E14 – Ink cartridge cannot be recognized.
How to correct, fix: Unsupported ink cartridge may be installed.

E15 – Install only recommended ink cartridges.
How to correct, fix: Install only recommended ink cartridges.

E16 – The ink level cannot be correctly recognized or detected.
How to correct, fix: A used ink cartridge may be installed, or the ink cartridge is empty. Press the <Black> or <Color> button, to clear the error and continue printing without replacing the ink cartridge. However, the remaining ink amount cannot be detected properly, so the function to detect the remaining ink amount does not operate.

E19 – Scanning failed error.
How to correct, fix: Scanning a document failed. Check if the document is placed in the correct orientation position and try the operation again.

Aug 01, 2008 | Canon MP140 PHOTO AIO All-In-One InkJet...

1 Answer

Black ink not recognized


Select printer, properties.
Select printing preferences, select advanced.
Select more options.

Make sure you do NOT have Use color cartridge for all black printing selected.

(I had set that a while ago when my black cartidge ran out when the kids had a paper due - I forgot I had reset it. Once my color cartidge ran low, everything printed pink).

Let me know if that works for you.

Jun 05, 2008 | Dell 924 All-in-One InkJet Printer

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