I purchased a map of whole of western europe to download online onto my Tomtom One. Alas insufficient memory on the original basic card, so bought 2.0GB card, tried again. Seems to be a compatibility problem, the new card and this older version of tomtom hardware.
A white screen appears on the tomtom which simply says please wait. This can only be turned off with the tiny reset button.
Is this a common problem? Is there a solution?
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firstly the reason it cant see corresponding countries is that the garmin units treat each map as seperate , the only way to rectify it is to copy the maps folder from your device to your pc then delete the maps from your device and then download the western europe whole map, doing it this way will give you the space you require plus it will allow you to choose any of the countries in the map
The only other way to get maps is to look for third party map files. Sometimes they are free. I've not tried to find one for my tomtom but have for my magellan. So if someone has done one then you just need to search the web for something like tomtom map download and the area covered.
This problem is due to the memory card not containing the TomTom application or map. To update the application onto the memory card
Connect the device to your computer.
Open the TomTom Home application.
Click on 'Update My Device'.
This should then install the application onto the SD card. Alternativly, you could perform all the steps above without the SD card in the device, this will install the application onto the internal memory. Note: you may also need to install your maps, voices, etc after you updat.
Hi, First you need to have the relivent map on your SD card. Typicly this will be the Tomtom Map " Western Europe ". When you purchase maps from TomTom you also get an activation code and instructions telling you how to install the map onto your device and how to authorise it using the code that comes with it. Before doing anything ... BACK-UP your existing data ( the whole SD card ) onto your computer . This will ensure that if any update is unsuccesful you can at least return things to the way they were before you tried to update. There are several ways to obtain maps
buy a new TOMTOM SD card for your tomtom that containes the required maps. Make sure it comes with the authorisation card.
buy a CD from TomTom or a TomTom authorised dealer . This CD will contain the required map so you can download the required map to your own SD card. Make sure it comes with the authorisation code AND instructions.
buy the required map from TomTom online . You can download it to your PC , then copy it onto your SD card later. It will come with some instructions and authorisation code ...... You can also use "TomTom Home" software and this does most of the job of downloading maps ( that you buy from tomtom ) and puts them onto your sd card for you in a semi-automatic way . If you go down this route then its best to be sure you have the latest version of TomTom home software by going to the TomTom website first.
With ANY of the above methods------- BACK UP your existing SD card first . In fact ... make a BACK UP NOW , then if anything goes wrong at any time , you can at least revert back to your backup.
You can back up all your current maps and install North American maps for Florida using TomTom Home. You can switch back to European maps when you get back to the UK as well- I used my TomTom Home to manage my GPS and I find it can be very useful in situations like that
You could probably just manually delete the Canada/USA maps from the device, and copy over the europe (or whichever ones you need) to the device.
Just plug it in, and view the memory like a normal usb drive..delete the old, copy over the new.
Don't forget to use tomtom home to backup your gps device to your computer first (thus saving your canada maps for later..)
Afterwards, you would probably have to go into your preferences and choose the europe maps.