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Screenwriter 3 Replaced MP rollers and pad. MP is not picking up. Begins to rotate, then stops. Tray 1 ,cassette is OK. I am not the user. Service Tech for HP, Xerox, Lexmmark, IBM. Customer brought in an HP, and this unit to be looked at. Where to look?

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SOURCE: Screenwriter 3 Fuser Problem

go here to the 3N section, email these guys and see if they can help you.

hope this helps
thanks for your rating

Posted on Jan 08, 2008

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I have a Kyocera FS6530MFP Printer and gives a ' error in cassette 1 ' message. Any clues?

Could be the rollers in that cassette are worn and causing a delay jam (Not picking the next sheet up) Try cleaning them.

Aug 13, 2014 | Kyocera Printers & Copiers

1 Answer

How do i clean the rollers

Introduction Your printer requires minimum routine maintenance. This chapter explains the following tasks
  • Cleaning the printer
  • The toner cartridge
  • Extending toner cartridge life
  • Clearing a TONER LOW message
  • Replacing printer parts
Cleaning the printer To maintain print quality, thoroughly clean your printer:
  • Every time you change the toner cartridge
  • After printing approximately 6,000 pages
  • Whenever print quality problems occur
Clean the outside of the printer with a lightly water-dampened cloth. Clean the inside with only a dry,lint-free cloth. Observe the warnings and cautions that follow the cleaning tasks on the following pages. Caution To avoid permanent damage to the toner cartridge, do not use ammonia-based cleaners on or around your printer.
Printer Cleaning Tasks Before you begin these steps, turn the printer OFF and unplug the power cord. Caution Do not touch the transfer roller (black sponge-rubber roller) with your fingers. Skin oils on the roller can cause print quality problems.
If toner gets on your clothes, wipe it off with a dry cloth and wash your clothes in cold water. Hot water sets toner into fabric.
Warning Avoid touching the adjacent fusing area. It may be HOT
  1. OPen the printer's top cover and remove the toner cartridge
  2. with a dry lint-free cloth, wipe any residue off the Paper Access Cover (it has a green handle) and the adjacent silver metal strip.
  3. Wipe any dust or dirt off the black plastic Paper Feed Guide with a dry, lint-free cloth.
The Toner Cartridge see the printed book pending update of this page Extending Toner Cartridge Life see the printed book pending update of this page Clearing the TONER LOW Message see the printed book pending update of this page User-Replaceable Parts Some worn parts can be replaced by the owner. See Chapter 8, "Solving Printer Problems", for descriptions of the difficulties that can indicate when to replace a part. Warning Switch OFF and unplug the printer before replacing parts. Failure to do so may result in personal injury or damage to the printer. After switching the printer OFF and unplugging the power cord, allow the printer to cool for 30 minutes before replacing the parts.
Unless specifically noted, replacement is the reverse of removal. Always carefully observe the position and alignment of the part you are removing; this is your best guide to replacement. User Replaceable Parts Part Name Part Number Remarks Multi-Purpose (MP) Tray Pickup Roller RB1-2127-000CN Replace both the MP Tray Pickup Roller and the MP Separation Pad at the same time. Multi-Purpose (MP) Tray Separation Pad RF5-0343-000CN Replace both the MP Tray Pickup Roller and the MP Separation Pad at the same time. Paper Cassette Pickup Roller RB1-2204-000CN See Chapter 8 for replacement conditions. Transfer Roller RF5-0349-000CN See Chapter 8 for replacement conditions. Fusing Assembly RG5-0880-000CN 220-240 Volts Cleaning Brush RB1-2260-000CN n/a Optional LC Pickup Roller RB1-2650-000CN See Chapter 8 for replacement conditions. Ordering Information User replaceable parts are available from the authorized HP dealer or from Hewlett-Packard. To order parts, see this information Multi-Purpose (MP) Tray Paper Pickup Roller and Separation Pad Before you begin these steps, turn the printer OFF and unplug th power cord.
  1. Open the Multi-Purpose (MP) Tray.
  2. Grasp the black plastic Envelope Feed Access Cover as shown, and pull it downward and toward you to remove it.
  3. Read all of this step before proceeding. Remove the pickup roller by pushing down on the plastic retaining clip with your right index finger (see inset A) while sliding the roller to the right with your left index finger. When the roller is partway to th right, push in on the small plastic tab (see inset B) behind the right end of the roller and fully remove it.
  4. Insert a flat-blade screwdriver into th indentation at the front of the separation pad and twist the screwdriver blade gently to loosen the pad see (inset). When loose, gently lift pad from its seat.
  5. To install a new separation pad, place it over the opening and press it down firmly with your forefinger to seat it. Be sure the metal edge is toward the front of the printer. To install a new Multi-Purpose (MP) Tray Paper Pickup Roller, slide it over the shaft, then rotate it so that the flat side of the new roller is aligned with the flat side of the shaft. Then slide th roller to the left until it clicks into place.
  6. Reinstall the black plastic Envelope Feeder Access Cover and discard the used roller and pad.
Paper Cassette Pickup Roller Before you begin these steps, turn the printer OFF and unplug th power cord.
  1. Remove the toner cartridge.
  2. Remove the Paper Cassette.
  3. place the printer on its left side so that the bottom of the printer is easily accessible.
  4. Remove the pickup roller by pinching the release clip and sliding the roller off the shaft (the new roller will be installed in the reverse order). Slip the new roller over the shaft and rotate it until properly aligned. Slide the roller along the shaft until it clicks into place.
  5. Place the printer upright, then place the toner cartridge, Paper Cassette, and power cord. Switch the printer ON.
Transfer Roller see the printed book pending update of this page Fusing Assembly see the printed book pending update of this page Lower Cassette Pickup Roller Not applicable to HP printers at ING

Please rate my solution! :)) Thanks for asking me :)

Apr 13, 2011 | HP LaserJet 4 Printer

1 Answer

I have a Brother HL-5250DN printer and trying to replace the Paper Feed pickup roller assembly. Can you tell me how to take the old part out or send a diagram? Thanks, Sherry

Paper feeding kit for MP tray

(1) Disconnect the AC cord from the Printer.
(2) Press the front cover release button.
(3) Open the Front cover.
(4) Remove the Drum/toner ASSY.

Open the MP feed frame cover. (6) Remove the Holder bearing MP. Lift up the Lift arm MP to release it from the Pin of the MP roller holder ASSY. (8) Slide the MP roller holder ASSY to the direction of the arrow 8a and put it up to remove. Fig. 3-77 (9) Turn the back side of the Separation pad ASSY MP to the direction of the arrow 9a and put it up to remove. Fig. 3-78 Separation pad ASSY MP MP roller holder ASSY Pin MP feed frame Lift arm MP 7 8a 8b MP feed frame MP frame 9b 9a

(1) Put the Hook of the Separation pad ASSY MP into the MP feed frame and pull down the Separation pad ASSY MP to the direction of the arrow 1b until it is locked. Fig. 3-79 (2) Lift up the Lift arm MP and put the MP roller holder ASSY into the MP feed frame. Put the Pin of the MP roller holder ASSY into the hole of the Lift arm MP. Fig. 3-80 Separation pad ASSY MP MP roller holder ASSY Pin MP feed frame MP frame MP feed frame Lift arm MP
(3) Put the Holder bearing MP into the MP feed frame and turn the Holder bearing MP to the direction of the arrow 3c to lock. (4) Close the MP feed frame cover. Holder bearing MP Hook MP feed frame cover Front cover MP feed frame 3a 3b 3c MP feed frame(5) Install the Drum/toner ASSY into the Printer. (6) Close the Front cover. (7) Connect the AC cord into the Printer. Printer AC cord Drum /toner ASSY Front cover .


Mar 18, 2011 | Brother HL 5250DN Laser Printer

1 Answer

I have a hp laserjet 4250 printer it had a paper jam in tray 2 i have cleared the jam but it keeps saying i still have the jam in tray 2

There is still paper stuck in the printer. try lifting the printer off of tray 2 to inspect it or here it is straight from the service manual...

Jams in tray 2

Table 7-10 Causes of tray 2 jams

Cause Solution

The feed or separation rollers are dirty, worn, or damaged. Clean the rollers. If they are dirty after cleaning, or if they are

worn or damaged, replace the rollers.

The pickup roller is worn or damaged. Replace the pickup roller.

The tray 2 paper pickup assembly drive gears are damaged

or the assembly is defective.

Check the drive gears in the paper pickup drive assembly.

Replace the pickup drive assembly if the gears are

damaged. See Paper-pickup drive assembly.

The tray 2 pickup solenoid (SL101) is damaged. 1 Disconnect the connector for the tray pickup solenoid

from the dc controller PCA (location J92).

2 Measure the resistance between the cable connectors.

3 If the measured resistance is not approximately

160 ohms for the HP LaserJet 4200/4300, or 110 ohms

for the HP LaserJet 4250/4350, replace the tray 2

pickup solenoid.

The tray 2 lifter-drive assembly or the stack position

sensor (PS107) is defective.

Replace the lifter-drive assembly. See Tray 2 lifter-drive

assembly and/or Printer switches and sensors.

The dc controller PCA is defective. Replace the dc controller PCA. See Dc controller PCA.

Dirty, worn, or deformed pick-up roller, cassette separation

roller, and cassette feed roller.

Clean the rollers if they are dirty. Replace any worn or

deformed rollers. The cassette separation roller and the

cassette feed rollare are to be replaced together.

Damaged gears in the cassette pick-up drive unit. Move the gears in the cassette pick up drive unit. If the

gears are not rotating correctly, or are damaged or worn,
replace the cassette pick-up drive unit.

Dec 25, 2010 | HP LaserJet 4250 Printer

1 Answer

Printer will jam on mulitiple page print jobs gets a 13.1 error all rollers have been changed, jams just after the letter tray and only jams from legal tray 3 ???????

OK you said you replaced the rollers. If you have not repalced the SEPERATION PAD, (located directly under your pick up roller....thats your problem. Easily done.

Mar 12, 2009 | HP LaserJet 4650 Color Printer

1 Answer

My HP LaserJet 2430dtn Paper jam

Try this, make a print from the by-pass tray, does it go OK or jam??
If it jams then there is a problem with the paper feed from the tray.
If it jams then
1-check the drum and see if there is an image on it( you can put a mark on the edge to see if it's rotating, thus eliminating the drum unit)
2-same for the reg roller
3-check for labels ar foreign objects

Oct 08, 2008 | HP LaserJet 2430dtn Printer

2 Answers

HP 2840 printer paper jam

does the paper feed at all(1/2 way) no feed,if not pick-up paper most likely will be feed motor if 1/4,1/2 or 3/4 fed will be sensor at falt or 2nd tray conectors dirty or making false contact.

Sep 08, 2008 | Printers & Copiers

3 Answers

Error 391: paper jam

See below for Error 391:

Clean the feed roller and the pad when [391: Paper Jam] appears frequently.
(1) Remove the paper cassette.
(2) Clean the feed rollers (large and small) with tightly wrung wet cloth or an LED lens cleaner.
Note! An LED lens cleaner is enclosed in an optional replacement toner cartridge.
Feed roller (large)
Feed roller (small)
(3) Clean the pad on the paper cassette with tightly wrung wet cloth or an LED lens cleaner.
Note! • If [392: Paper Jam] appears frequently, clean the second tray (option) in the same way.
• If [390: Check MP Tray] appears frequently, clean the feed roller of the multi-purpose
tray in the same way.

Apr 04, 2008 | OKI C5200n Laser Printer

3 Answers

Paper Jam

We need to the model/make to help you

but using some detective skills I've decided you are using a HP machine

Yup Dirty damaged worn feed roller but what model machine is it they are all different but pull out tray 2 cassette all the way and look in, there is probally a cylinder like rubber roller 5cm wide front centre of where cassette slides in, there might be roller on the cassette too at the front center as well.

Most modern printers feed rollers just slide off after lifting small plastic tabs on them and gently pulling, feed rollers are available but you can sometimes also get results by cleaning them with a dash of metho or water on a rag.

If paper feeds 2wo sheets at once then you need to change the seperation pad/roller too.

Nov 01, 2007 | Dell W5300N Laser Printer

2 Answers

Paper Tray

The paper tray is a non-repairable item. HP replaces them outright.

Jun 12, 2007 | HP LaserJet 5000n Printer

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