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Hi,

Unplug the Printer and Disconnect it from the Power Supply. Then Turn it Back ON, after few minutes say 30 minutes, that would fix the Problem.

If Problem Persists, Check the Machine Once again to make sure that you do not have any Paper Jam.

Refer the Manual to Clear Paper jam, if any. If you do not have the Manual, Revert to me and i would be glad to Offer you the Manual.

In fact, Check Below Link to Clear Paper Jam :-

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00438945&lc=en&cc=us&product=454816&dlc=en#

Now,

If there is No Paper and still the Message is there, more likely, the sensor has gone bad and needs replacement.

If under Warranty, get it replaced without any Charge unless Hp would charge you more than half the amount to get this Fixed. Still not a Bad idea to call and have a Quote and if the amount is too high, do not shy of asking for exchange in lieu of this. They could Offer you a Nice Discount as Christmas is already here :)


Note - Also Try to remove the Cartridges and again Re-Seated them Properly.

Let me know, if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!