Question about RCA OPAL M4001 MP3 Player

1 Answer

Rca opal mp3

It wont turn on i tried everything
(play, hold, reset, and all

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  • 3 more comments 
  • jennybabb Feb 09, 2008

    I was listening to it and turned it off and now it wont turn back on! it is only a few months old =( I tried charging it and it wont turn on. How can I fix it????

  • Anonymous Feb 09, 2008

    i have the same problem and every time i try to plug it in to my computer it says "USB device has malfunctioned. Please Replace USB device."

  • Anonymous Sep 07, 2008

    I TURN ON IT STARTES BULD DATA THEN IT SAY HOLD THEN SHUT DOWN

  • TESFAIMICHEA Sep 07, 2008

    I TURN ON IT STARTES BULD DATA THEN IT SAY HOLD THEN SHUT DOWN

  • guitarhero22 May 11, 2010

    my rca stopped workin!! i got june 2008 ... i went 2 turn it on, and it stopped. at first, at would turn on and sit at the start up screen. now it wont even turn on... HELP!!

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  • 209 Answers

Try connecting it to a computer and see if it works, if it doesn't it has an internal problem and i'd advise to get it fixed.

If it does work it's probabaly your battery.

Hope that helped otherwise respond with mroe details.

Posted on Jan 24, 2008

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1 Answer

Wont do nothing but initializing


Hi.

The procedure below is the full troubleshooting when the RCA Opal is completely irresponsive and not completing initialization.

Try first holding down the Power/Menu button for over ten seconds. This is called soft reset, and will reset the player to default factory settings. This reset will not delete personal files.

Depending on the model you may also have a reset button. In that case hold down the pinhole switch using a paper clip for more than ten seconds to perform an hard reset. It will take one or two minutest to restart the Opal after this reset, as files must be reinstalled.This reset will delete files and personal settings.

If that does not work, it means that system files are damaged. In that case you will need to reinstall the Opal firmware. Firmware for some model may be available online, but better calling or contacting RCA and asking them to provide you with an updated firmware for your unit. If the wrong firmware is installed the Opal may result damaged.
RCA can be contacted at the number listed on Opal documentation. Number in US should be: 1-800-878-5779 (RCA Audio Products Repair Centers and Warranty Info).

You can also get the firmware asking a question online. Use the following link: Create an Incident or ask a question.

See also: Information on RCA Opal M4001 MP3 Player.

To update firmware follow procedure below:

Download the firmware upgrade file.
Hold down the play/pause button for about twenty seconds .
Hold down menu button for more than 10 seconds
Keep holding play/pause button and attach Opal USB cable to computer at the same time.
The firmware upgrade will start
If you get an error saying that Windows cannot write to the Opal drive, that means that the Opal internal drive must be re-formatted. In that case go to Computer, click the right button of mouse on the Opal, and choose Format from the dropdown menu.
After formatting, restart both units, and restart firmware upgrade procedure.

Regards.

Mar 31, 2010 | RCA OPAL M4001 MP3 Player

Tip

My Opal does not start. How do I reset my Opal?


Hi.

The procedure below is the full troubleshooting when the RCA Opal is completely irresponsive and does not complete initialization.

Try first holding down the Power/Menu button for over ten seconds. This is called soft reset, and will reset the player to default factory settings. This reset will not delete personal files.

Depending on the model you may also have a reset button. In that case hold down the pinhole switch using a paper clip for more than ten seconds to perform an hard reset. It will take one or two minutest to restart the Opal after this reset, as files must be reinstalled.This reset will delete files and personal settings.

If that does not work, it means that system files are damaged. In that case you will need to reinstall the Opal firmware. Firmware for some model may be available online, but better calling or contacting RCA and asking them to provide you with an updated firmware for your unit. If the wrong firmware is installed the Opal may result damaged.
RCA can be contacted at the number listed on Opal documentation. Number in US should be: 1-800-878-5779 (RCA Audio Products Repair Centers and Warranty Info).

You can also get the firmware asking a question online. Use the following link: Create an Incident or ask a question.

See also: Information on RCA Opal M4001 MP3 Player.

To update firmware follow procedure below:

Download the firmware upgrade file.
Hold down the play/pause button for about twenty seconds .
Hold down menu button for more than 10 seconds
Keep holding play/pause button and attach Opal USB cable to computer at the same time.
The firmware upgrade will start
If you get an error saying that Windows cannot write to the Opal drive, that means that the Opal internal drive must be re-formatted. In that case go to Computer, click the right button of mouse on the Opal, and choose Format from the dropdown menu.
After formatting, restart both units, and restart firmware upgrade procedure.

Note: The procedure above must be used when the Opal is not starting at all. When instead the opal is starting, but it is not recognised by the computer, procedure will be different. In that case test the player on a different computer. Test different USB cable.Restart computer and Opal. Reset computer by disconnecting power cord, and eventually removing battery for five minutes. Try using System Restore to restore the computer to a date before having the problem. Reinstall Windows Media Player. Check System and USB hardware settings and driver on computer..

on Mar 31, 2010 | RCA OPAL M4001 MP3 Player

1 Answer

Mine is frosen


to unfreeze your rca oPal press the reset button (2 seconds) then press play and hold for another 2 seconds. this shoud do the trick.

for the future you can try this http://www.ehow.com/how_4422756_troubleshoot-rca-opal.html


hope this works out for you, pls rate help

May 02, 2009 | RCA OPAL M4001 MP3 Player

1 Answer

I can`t find the reset button on my rca opal m4001 mp3 player


Some models have reset switches some do not.
Look on the back of your mp3 there should be a tiny hole there.
That is the reset switch for most opal. Other way to reset is hold power button down for 15 seconds.

If you cant find it you will have to go to the RCA website and download the latest firmware.

Jan 11, 2009 | RCA OPAL M4001 MP3 Player

3 Answers

RCA Opal won't hold charge


Make sure hold/lock is not engaged

Restart

Get the firmware upgrade from RCA website

If it is less than a year old, call RCA if these methods fail and get a replacement - hope you still have your receipt.

Jul 06, 2008 | RCA OPAL M4001 MP3 Player

1 Answer

RCA OPAL M4008 screen is blank and now it won't come on


Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Jan 19, 2008 | RCA OPAL M4001 MP3 Player

1 Answer

Opal m4001 wont turn on


Reset the player first, and then try again

Dec 24, 2007 | RCA OPAL M4001 MP3 Player

2 Answers

First of all its an rca opal M4002


press the reset button then press play

Oct 09, 2007 | RCA OPAL M4001 MP3 Player

1 Answer

Rca opal screen wont turn on


OK click the play/pause button twice/ Or: the hold switch on the right side may be on.

Sep 14, 2007 | RCA OPAL M4001 MP3 Player

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