Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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MyBook 500GB Home Ed hangs WinXP SP2 boot up process

MyBook 500GB Home Ed connected to WinXP SP2 box via firewire. When I turn the box on, MyBook won't let Win XP SP2 boot up. I get as far as the "WinXP flag" boot window - but then it hangs. Only works if I plug in the MyBook *after* I get to the WinXP login screen. Not very convenient. Any hints how to solve are appreciated. Thanks.

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  • cannoncocker Feb 05, 2008

    I have the exact same problem and have been shutting down and then have to boot up with the last known good config. I've checked the bios and don't even see the My Book listed.

  • stealth57 Feb 27, 2008

    Same issue here. My Book isn't listed in the BIOS and neither is any legacy USB drives, which are known to conflict with My Book. I got all the way to Level 2 support and all they offered was to return it. Clearly, this is a major issue and WD knows it.

  • lemun Mar 05, 2008

    same problem with 1tb home my book.

  • Anonymous Jun 16, 2008

    I have the same problem with a 1T Essentials Edition (USB only). Will try disabling USB Legacy.

  • Anonymous Jun 17, 2008

    Mine developed this exact problem yesterday, after months of working fine. It's connected by Firewire so legacy USB shouldn't be an issue, and in any case I didn't change anything in the OS config (or BIOS, which I've never touched at all) between the last successful boot and shutdown. XP will boot into Safe Mode but doesn't see the MyBook there (which I'll have to investigate further since I have Norton Ghost write all its files on the MyBook and need them to be restorable in an emergency). If I plug it in after booting, Windows Explorer (file browser) gets an error on access and has to close (and then DrWatson does too). No errors about it in the Event Viewer, although there are some error 51's on partition D (a PC Angel partition on the main hard drive), but CHKDSK on that finds nothing. Does this mean it's actually the MyBook that's going bad?

  • jcradio Jan 23, 2009

    My 500GB MyBook Home ed drive started doing the same thing over the last six months. I had it connected to my previous computer via firewire, and it was booting slow. I thought it was the age of the machine. I built a new one, that booted in record time. When I connected the drive via firewire and installed the software, it would not recognize the drive. When I connected other firewire devices they worked fine. So I switched over to the USB cable. Worked fine for about a month and a half and now the system goes to a black screen during cold boot. Need to warm boot to get it to go, and sometimes the drive just disappears. I'll try some of the suggestions, but this is indicative of some issues I had with some of their internal drives, in the past. This may be the sign to steer clear of WD in the future.



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Try disabling the "1394 Connection" in the "Network Connections". It seemed to work for me.

Posted on Jun 10, 2008

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Thanks to Guest above. I was having the issue with USB of my WD drives causing the system to hang upon boot up. Disabling USB Legacy did the trick. It's only my WD externals that were causing me the issue but no mor

Posted on Jun 08, 2008

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To allow your computer to boot with MyBook attached, disconnect the MyBook. Boot the machine. Then go into BIOS system setup.

Look for Legacy USB setting and set it DISABLE. Do not use AUTO. Connect MyBook and enjoy!

This works for me after much trial and much error!

Posted on Jan 15, 2011

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Followup to my June 17 "same problem" comment above:

Although it got fixed at the time (without rolling back XP or any other drastic solutions), the problem showed up again a few months later and gradually got worse. By November I realized this was due to the drive hardly ever spinning up, and by December it wouldn't do it at all. I suspect the controller or a weak internal power supply, because the rare times when it did come alive, the files on it were fine.

So if you are experiencing this problem, I would consider it early warning of component failure, and either send it for repair or make sure you always have alternative copies of whatever data you keep on it. And if you have backups on there, encrypt them in case you have to send it out. There have been a number of reported cases of refurbished or "scrap" drives being sold with the previous owner's data still on them.

Posted on Jan 29, 2009

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I was experiencing the same symptoms with a My Book Home Edition 1Tb drive.

I use XP SP3 and was getting the same boot hang.

Right click on My Network Places and select Properties
If you have a 1394 connection listed, right click on it and select Disable

now reboot with your firewire drive running.

This fixed the problem for me. No bios update, no disabling USB legacy Support, or USB boot option, or anything else (these are turned ON in my bios currently)

Posted on Jan 05, 2009

I uninstalled the drive, rolled back xp to pre install. Updated my bios (ASUS m2npv-vm motherboard). reconnected using firewire again and now it works ok. On the 1st install I changed the drive mapping as soon as I had connected. this time I left it, rebooted and once it was working then I changed the drive mapping. Now it works fine.

Posted on Mar 06, 2008

Remove the support for USB legacy, that will do the trick, at least for USB connection. I don't know about FW, if someone knows please tell, because FireWire is much faster...

Posted on Mar 06, 2008

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I had a similar problem that I think I've sorted now. I'd bought a new disk (MyBook 750GB) and copied all my documents from an existing external drive to the new one. I removed the old disk and used Administrative Tools>Computer Management>Disk Management to assign the old drive's letter (G:) to the new one. After that, when I booted the computer it would hang indefinitely at the xp logo. I solved the problem by plugging the old drive back in and using disk management to give it a new letter (P:).

As far as I know, once you've got to the xp logo, you're already booting off your main drive so editing the bios won't help if that's where you're hanging.

Posted on Mar 01, 2008

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Make sure that you don't have this disk listed in your system BIOS Boot Sequence. Remove it if it is listed, some drives still want to act as boot drives even if not listed.

Posted on Jan 25, 2008

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Read Options A and B completely before deciding which to do.

A. This requires opening up the unit.
1. Unplug all cables from the drive.
2. Open the WD World book
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4. Check the connections again. Re-seat the data and power conenctions, again.
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