HTC Hero Smartphone Logo

Related Topics:

Posted on Dec 22, 2009
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

I ENTERED MY PATTERN PASSWORD 2 MANY TIMES N MY PHONE IS LOCKED. I WAS ASKED 2 ENTER MY GOOGLE ACCOUNT BUT I FOR GOT MY GOOGLE ACCOUNT INFORMATION. HOW CAN DO I RESET MY PHONE

  • 10 more comments 
  • Anonymous Mar 12, 2014

    Need to know how to delete all information on google website

  • Anonymous Mar 13, 2014

    I am stuck at the spot where its asking to sign in with google account infoi put in email info and pass word and it just keeps saying username or password incorrect . What can I do

  • Anonymous Mar 13, 2014

    My phone is stuck on the google account info page I entered email and password. It says its wrong password and I reset password but still won't accept it its a kyocera lg phone through virgin mobile can you help me

  • Anonymous Mar 14, 2014

    Cant do anything with the phone only i can receive call. each time i open the phone it ask me to provide my Google account. When i input my Google account it's not working.

  • Anonymous Mar 15, 2014

    My 6inch gotab is locked and I don't want to reset it and I can't use a google account

  • Anonymous Mar 16, 2014

    On nextbook

  • Anonymous Mar 16, 2014

    For google account on nextbook

  • Anonymous Mar 17, 2014

    change password on google account on phone

  • Anonymous Mar 20, 2014

    when i was on my phone it told me to have a google account an password.

  • Anonymous Mar 23, 2014

    I cannot open my google account because i forgot the password

  • Anonymous Mar 25, 2014

    i when into the room and took up my phone and i realize that it was showing me that someone has entered to may different types of pattern so i turn off my phone and turn it on back and it said that i must enter a Google account

  • Anonymous Mar 31, 2014

    some hijacked password for google need new password to access google account on droid ultra cell phone

×

1 Answer

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

Hot-Shot:

An expert who has answered 20 questions.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

  • Expert 75 Answers
  • Posted on Nov 15, 2011
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

Hot-Shot:

An expert who has answered 20 questions.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Nov 19, 2008
Answers
75
Questions
7
Helped
27350
Points
144

Get on a computer if you can, go to gmail, enter the username, and click Forgot Password. It will email you a temporary password and then you can change it.

  • harris amaan
    harris amaan Nov 20, 2013

    done the above still cant enter

  • Sherry Kivo Dec 14, 2013

    Google always gives me problems, I copy and paste what they send me and the computer will not bring it up???

×

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

I pressed too many patterns now what i have to do now

If you forget your pattern
  1. you will after 3 faulty attempts be unable to use the pattern to unlock it.
  2. Instead you are asked for your Google account and password (that is setup with the phone of course). This is where the problem starts.
For many, many users providing the username and password won't change a thing. For some people changing the password via a computer has worked but that is uncommon. Most people ends up with a very expensive paperweight. Have no fear, there are solutions to almost everything
1. Completely power off and power on your phone.
2. Right after you pass and just before the Verizon Wireless logo video ends, immediately tap on the home button extremely fast and repeatedly (at least 4-5 times per second). If the Emergency Call button pops up, click that every now and then (3-5 times) but keep tapping on the home button. During this process your phone may flash the password screen or keypad screen just a few times and your phone will seem to be lagging due to the tapping.
3. Keep tapping until you see your Android home buttons stay steady at the bottom. Voila, you're in your phone! If the emergency keypad constantly shows up or if it shows the Google account screen constantly, you have failed. The success rate can be around 15-50% so keep trying until it works. (You may want to grab a young phone-savvy guy or girl to do it if your fingers are too slow)
4. Find and run the Settings App and go to Accounts & Sync.
5. Under Manage Accounts, remove all accounts except your Google account.
6. Press your power button off and on and enter your correct Google account information.
7. It will ask for a new security pattern. Enter it twice and you are done!
This solution worked for me. If it does for you, please leave a comment with your carrier and phone model to let others know that it worked!
[METHOD 2]
I recommend the tapping method first but if that doesn't work or you don't have a home button, here is a different method to try pretty much based on the same concept. (again, will depend on app compatibility and may not work for all phones)
This method uses a free app called Screen Lock Bypass. (thanks to Michele for introducing this, [UPDATE: free version has been pulled off, only paid full version available which may or may not work on your phone. Try METHOD 3 first!]) Please use this at your own risk as I cannot be responsible for any of the results caused from using this app. Basically, you'll be using this app to bypass the screen lock and delete the other accounts blocking your Google username/password to accept.
1. Go to the Android Market download page on your desktop and install the app. (Yes, you are able to install apps using your desktop instead of your phone) Direct link:https://play.google.com/store/apps/details?id=net.thomascannon.screenlockbypass.fix (note: You need to login to the Android Market using your Google username and password that you used when you first set up your phone. This is the username and password that "should have" unlocked your phone in the first place.)
2. Select the phone you have (this is why you need to login with the right Google ID) and install the app. Wait about 5 minutes or restart your phone and wait a good amount of time for the app to fully install.
3. On the app instructions, it says to install any other app to trigger the Screen Lock Bypass app. I did not do this but for me, restarting the phone, waiting, soft off and on seemed to trigger it. (may have been triggered by a message though, this is the part where it unexpectedly blanked and disabled my screen for a good while.)
4. If it worked and bypassed the "too many pattern attempts" screen, go to phone Settings and then select Accounts & Sync.
5. Under Manage Accounts, remove all accounts except your Google account. (this should enable your Google username and password)
6. Go to Settings and select Applications, then Manage Applications.
7. Find Screen Lock Bypass and uninstall the app. (this will trigger the "too many pattern attempts" screen immediately)
8. Use your original Google username and password to finally unlock your phone properly.
9. Enter your new security pattern twice to finish!
If Method 2 worked for you, please leave your comments with your phone make and model to let us know!
[Method 3]
This was suggested by commenter Guru and has potential to work with all phones as it was claimed to work with the Galaxy S2.
Pre Condition: You remember the pattern and you remember your Google password and Android account is listed while using instructions below. Data services (Wi-Fi or mobile) should be enabled.
1. Using your computer, log into your Google account. You can verify your correct Google account using the Additional Tip at the bottom of this article.
2. Go to this link directly - https://accounts.google.com/IssuedAuthSubTokens OR click your Google e-mail on the top right corner, select Account settings, then hit "Visit the previous version of the Google accounts screen" towards the bottom, click "Authorizing applications & sites " under your Personal Settings > Security.
3. Under "Connected Sites, Apps & Services - "Revoke Access" of your Google Account with Android. You will see the screen showing "You have successfully revoked access to Full Account Access"
[Alternate for step 3 - If you have already signed up for 2-Step Authorization previously and are able to generate a new application-specific password at the bottom, go ahead and generate a new password and use that password to unlock your device]
4. Enter Gmail login and password on your phone. It will now accept your login details and will show a pattern screen. Enter the "correct" pattern and you can see the home screen.
Again, if this works for you, let us know!
Good Luck!
Feb 09, 2015 • Cell Phones
0helpful
1answer

How i can unlock my pattern of sony st21i

You need to have a registered Google account on your phone in order to reset the screen unlock pattern. In case you do not have a registered Google account, You must repair the phone software before tapping "Forgot pattern". The phone is locked if the incorrect screen unlock pattern was entered fives times in a row.

Follow the procedure below to repair the phone software:
> Open PC Companion 2.0 on the computer, tap Start then Repair in the "Support zone" application and follow the instruction you see on the screen. Please note that all personal data stored will be lost and the installed software on your device will be replaced. In case it is not possible to repair the phone software, contact your Sony Customer Support.

If ever you entered the incorrect screen unlock pattern five times, tap "Forgot pattern" then tap "Answer question" then tap "Next" and enter your answer for the security question. Next, tap "Unlock".

To reset it using your registered Google account, tap "Enter Google accounts details" then tap "Next". Tap the "Username" then enter the registered Google account username. Next, tap "Password" to enter the registered Google account password then tap "Unlock".
Oct 18, 2014 • Cell Phones
0helpful
2answers

Forgot pattern and now locked

If you've forgotten your screen lock pattern, you have up to five attempts to try and unlock HTC Wildfire S.
If this fails, you can unlock HTC Wildfire S by entering your Google Account user name and password.
  1. On the unlock screen, enter your lock pattern.
  2. After the fifth attempt, when you're asked to wait for 30 seconds, tap OK.
  3. If the display goes off, press the POWER button to turn the display back on, and then unlock the screen.
  4. Tap the Forgot pattern? button when it appears.
  5. Enter your Google Account name and password, and then tap Sign in. You'll then be asked to create a new screen lock pattern. If you no longer want to do so, tap Cancel.
3helpful
1answer

I forgot my screen unlock pattern what i do?

Reset the screen unlock pattern

If the incorrect screen unlock pattern is entered five times in a row, the phone is locked.
Note: In order to reset the screen unlock pattern you need to have a registered Google account on your phone. If you don't have a registered Google account on your phone, you must repair the phone software before tapping Forgot pattern.
To reset the screen unlock pattern by answering a security question:
  1. If entering the incorrect screen unlock pattern five times, wait for 30 seconds and then tap Forgot pattern?.
  2. Tap Answer question > Next.
  3. Enter the answer for the security question.
  4. Tap Unlock.
To reset the screen unlock pattern by entering Google account details:
  1. Tap Enter Google accounts details > Next.
  2. Tap the Username field and enter the phone registered Google account username.
  3. Tap the Password field and enter the phone registered Google account password.
  4. Tap Unlock.
To repair the phone software:
  1. On the computer: Open PC Companion 2.0.
  2. In the Support Zone application, click Start > Repair and follow the instructions on the screen.
Note: The installed software on your phone will be replaced, and all personal data stored will be lost.
Tip: If it is not possible to repair the phone software, please contact your Sony Ericsson Customer support.
0helpful
4answers

I entered my unlock pattern too many times and now I am locked out of my tablet.

You are suppose to enter the username and password of the account you your tablet with.
Dec 05, 2012 • Cell Phones
3helpful
6answers

My samsung phone is locked

Do u forgt ur security code or is ur phone locked to any network
0helpful
1answer

Remove security code with out restoriing phone to factory settings

Try this:
I refused to do that hard reset trash and erase all of my information. This method is also just in case you don't have anyone to call you or you're too impatient to wait:
This is inspired by the many posts that tell you to frequently press home while someone's calling.

1. I hit the emergency call button then repeatedly hit home (pic of the house) while opening and closing the phone and went to the home page. It worked repeatedly.
2. Then I went in and took off the pattern request in settings.
3. In settings, make sure Google sync is checked.
4. I changed my password on the computer in Google (with same account).
5. Wait some time 5-10 minutes or less (make sure you have internet service where you're located on your phone).
6. Then it will tell you to enter your password. Enter your new password.
7. Close your phone or hit the red power key.
8. The same locked screen will prompt you for your username and password again. Enter the new password and it will log you in.
9. It will tell you to put in your old pattern or put in a new pattern (I forgot? sorry).
10. Then, you can go into settings and security once you unlock and remove the pattern. You have to enter the old pattern to remove the security.

Try this too:

******This will work and you wont lose any data!!****** Get someone to call you. After answering, flip the screen open and shut repeatedly, tapping the "home" button every few flips. Eventually you'll drop through to your home screen. This may take a few tries.
Go into your security settings and disable the unlock pattern. You can now bypass the lockout just by opening the keyboard. Change the password on your account, which may be your Google Apps account if you have one. In a few moments, your phone will fail to sync with email and prompt you for a password. Enter the new password. You can now log in with the new password. Lock your screen, press menu to try unlocking it, and enter your new information. This should unlock your phone.

src: http://www.google.com/support/forum/p/Google%20Mobile/thread?tid=02b67be6b56ae6e3&hl=en
Apr 14, 2011 • HTC G1
3helpful
2answers

Unlock with google email

To unlock the pattern screen lock, sign in with your Google account.
1. After 30 seconds, tap Forgot pattern?
2. The user need to log in with the primary gmail.com e-mail address and not the alternative email address connected to the Google account.
3. Tap the username field and enter the primary Google account user name.
4. Tap the password field and enter the primary Google account password.
5. Draw a new unlock pattern and tap Continue .
6. Draw the new unlock pattern again and tap Continue .

Hope this help
1helpful
1answer

I have been locked out of my sony ericsson X10 and it is asking me for my google account and password. i can't remember either of them. i contacted orange (the network i am with) and they told me they dont...

To unlock the pattern screen lock without signing in with your Google account You need to repair the software of the phone.


The steps to repair the phone are the following:

1. On the computer: Start PC Companion
4helpful
4answers

Locked out of my HTC Dream due to too may incorrect patterns

Ok, So I just had the same thing happen to me last night and I just fixed it. It'll take 2 people to do it. I went on to my gmail and changed my pattern, after a few minutes my phone had a triangle with an exclamation mark come up in the notifications bar. Don't bother turning off your phone...mine didn't reset for the pattern after 7 hours of being turned off. At this point, once you get that triangle, get someone to call your phone, it'll unlock it for a few minutes. Just long enough for you to change the password on your phone by clicking into that arrow. Then your phone will lock again after the call is done. Put the new password into your phone again on this screen. Then it'll ask you to draw another pattern. Draw something simplistic, then if you want to take it back off just go back into your settings and remove the lock....just remember your pattern this time! hope this helps!
Not finding what you are looking for?

889 views

Ask a Question

Usually answered in minutes!

Top HTC Cell Phones Experts

Cindy Wells

Level 3 Expert

6688 Answers

NOEL
NOEL

Level 3 Expert

8606 Answers

john h

Level 3 Expert

29494 Answers

Are you a HTC Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...