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That is because you will need to contact your current service provider to obtain the subsidy unlock code in order to use a different carrier's sim card or to use it internationally. The will provide it to you at no cost.
press the menu button then it will ask u for security code.try eigth zeros or 123456if it doesnt work ull have to take it to a cell 4ne repair shop and ask them to take out the unlock code it will cost about 50 bucks
Try this: 1. put non accepted sim card to phone 2. make full eprom reset (*2767*3855#) 3. enter this code to change the nck code to (00000000) (*7465625*638*00000000*00000000#) enter 4. to permanently unlock the phone enter this code (*7465625*638*00000000#) 5. check the phone lock status (*#7465625#)...enjoy ur phone r unlock