Question about Western Digital 320GB MyBook External USB 2.0 Hard Drive

1 Answer

External Blinking and Does not load on Computer

I connected my drive yesterday to show a client a video and it worked fine. I ejected and left it alone. A couple of hours later I came back to my desk to find the external blinking its green light. I tried to hold down the button for a a couple of seconds to see if it turned off but it just kept on blinking and does not mount on the computer. I need help because I have important video file projects on this drive for work. If anyone could provide their expertise that would be appreciated.

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  • Anthony B Dec 18, 2008

    This morning, I came in to work to find that I was having the same problem. No response from the computer at all. The light just keeps blinking if it has any type of power. Cant turn it off.



1 Answer

Step one (and I assume it a windows machine) is to run scandisk. If lucky you may just have a cross linked file. You can do this
Step two is to download and run Ccleaner....both the application cleanup and the windows cleanup and then the registry cleanup (don't worry...the registry changes it makes are safe). These first two steps by the way are to provide a reasonably clean slate to work up from. Step 3 is to shut it down and then connect the mountable drive....turn on and see what happens. If it still does not recognize it go to my computer, then device manager and check to see what it says...if missing a driver install one (if no disk with it on it) simply point it at the microsoft link). If Microsoft does not have one you will need to go to the drive manufacturers link. That gets you started in the right direction.

But if you still can't get won't read the contents of the drive from Windows but the drive is there then download another free product from the net (cnet downloads) called that on your bad drive...recover what you can...and save it to CD's or upload files to free storage site on the net (I would do both if critical).

The last step is to download the disk diagnostics program from the drive it and see what it says. You might also, once your data is saved, format the drive and run a "through" scandisk on it.....if you have more than 4 bad clusters I suggest think new.

This gets you pointed in the right direction....Tango

Posted on Jan 25, 2008


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