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Re: I need to know how to clear the memory because I...
If the problem is w/ windows you need to go to printers or printers/faxes (depending on the windows version) then right click on MFC 9700 then click on cancel all documents
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you have clear the print buffer in the computer.
by clearing out the buffer, unplug the computer after ward and than also unplug the printer too, that should clean the memory in the printer itself.
GO TO START CLICK ON START GO TO DEVICES AND PRINTERS, OPEN THE FOLDER CLICK ON THE PRINT YOU ARE HAVING ISSUES WITH DOUBLE CLICK IT WILL SENT YOU TO CHECK LIST OF OPTIONS THE FIRST ONE.
1. SEE WHATS PRINTING, CLICK TO OPEN
2. HIGH LIGHT PRINTER THAN SCROLL DOWN TO CANCEL ALL DOCUMENTS.
YOU SHOULD BE DONE
BUT YOU STILL HAVE TO CLEAR THE MEMORY THAT STORE INFORMATION IN MEMORY INSIDE THE PRINTER
BY TURNING OFF MAY NOT BE ENOUGH YOU MITE HAVE STILL UNPLUG IT TO CLEAR ANY OR ALL MEMORY FILE
Hello sir; You have to print out SMC list before you clear all memory then to reset, the procedure as follow;
1, press "clear mode", "107".then hold down "clear/stop" key.
2 enter 5990 press enter.
3, touch on screen "execute".
after print out go backto clear memory.
4, enter 5801-1
5, follow the list to reset each item.
You need to clear the print queue in the printer properties.
go to start >printers and faxes > double click on your printer.
click on the word printer (on the upper left corner),when the window pops up. then scroll down to cancel all documents. This will clear the print queue.
Afterwards, power off the printer and the computer. wait 30 seconds, power up the printer, wait 30 seconds, then power on the computer.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks, Joe
You have memory lock up. to ram clear the machine we need to clear out all memory. ( like it came out if the box )
1. have machine turned on
2. press 8,*,9,#.7 ( this will git you in to the programing of the fax )
3. press start
4. press the # key till memory clear
5. press start !( will clear out all memory )
it should print out a memory clear report
6 press stop key 2 times now lets se how it worked
let me know
good luck
Try this: Press MENU, select FAX, then scroll down to REMAINING JOBS. If any jobs are displayed , you can choose to print them. To print from the fax memory, first exit out of the MENU functions totally. Then, press MENU,2,5,4. Next, press START. After all faxes in memory have printed, press STOP/EXIT button. Check REMAINING JOBS again, if it is clear, fax memory should be clear, Also.If the fax machine has a PRINTER function, press the JOB CANCEL button to clear the print Queue.
FIRST:1-PRESS START/MEMORY KEY IF YOU WANT TO TRANSMIT THE PAGES WHICH STORED UP TO THAT POINT IN MEMORY THE REMAINING PAGES WILL BE REJECTED FROM THE FEEDER.AFTER TANSMISSION THE MEMORY WILL BE CLEAREED.AND YOU CAN TRANSMIT THE REMAINING PAGES.YOU NEED ALSO TO TRANSMIT THE PAGE WHICH WAS BEING SCANNED WHEN THE MEMORY FILLED UP. PRESS STOP IF YOU WANT TO CANCEL THE TRANSMISSION.
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