Question about Xerox WorkCentre PRO-215 All-In-One Laser Printer

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Xerox Workcentre Pro 215

Receiving error message H-4. Cannot find information on error. Displayed after power outage.

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This should resolve that fault code


NOTE: Some Status codes will not clear even though the problem has been fixed. Status codes that will not clear must be manually reset using the 'Fault Reset 14 Procedure'.

  1. Locate the [C] (Clear) button on the Control Panel, at the far right.
  2. Locate the Image Quality button, below the Auto on the Control Panel, toward the left side.
  3. Press the buttons in the following sequence within 4 seconds. Press [C] (Clear), press [Image Quality], press [C] (Clear) again, press [Image Quality] again.
  4. The error code should disappear. If the Status code does not clear, repeat step 3 until the status code clears; but no more than five times.
  5. Use the [10] and [1] buttons to enter 14 on the Display Screen, as if you were to make 14 copies.
  6. Press the [Start] button. The machine should be ready to use.
  7. Make a copy, to check that the machine is working properly

Posted on Jan 24, 2008

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You hopefully just need to clear memory, delete phone numbers or delete jobs.

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That is the signal to reaplace the drum cartridge. It has a life of 18-20 thousand pages and then that light comes on meaning it needs replaced.

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H2 Blinking on the panel


Error code means that:
H2 Thermistor Open

Part #
Xerox Workcentre Pro 16FX, Xerox Workcentre XD100, Xerox Workcentre XD102, Xerox Workcentre XD103F, Xerox Workcentre XD104, Xerox Workcentre XD105F, Xerox Workcentre XD120F, Xerox XC1020, Xerox XC1040, Xerox XC820

Mfr Part #: RDTCT0128FCZZ


Xerox Workcentre Pro 16FX, Xerox Workcentre XD100, Xerox Workcentre XD102, Xerox Workcentre XD103F, Xerox Workcentre XD104, Xerox Workcentre XD105F, Xerox Workcentre XD120F

Mfr Part #: CTHM-0019DS52, CTHM-0019FC52

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

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Xerox pro 215, error H4 please help


H4 is a fuser error....not getting up to temperature.

Press [C] (Clear), press [Image Quality], press [C] (Clear) again, press [Image Quality] again.

If this doesn't bring it back to operations then the fuser lamp needs to be replaced.

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J3 error On Xerox WorkCentre Pro - 215


A J3 means the toner cartridge is not compatible. That is the what the J3 message means.
Make sure the correct cartridge has been installed. For example, a Pro16 Toner Cartridge looks very similar and will fit in the machine, but it will display a J3 fault. Install a known correct Toner Cartridge if you suspect the cartridge in the machine is the problem. If the wrong Toner Cartridge has been used, the correct cartridge needs to be ordered and installed in the machine
It is possible the chip on the back of the cartridge is bad. Have you tried reseating the cartridge? Maybe it is just loose.

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Xerox WorkCentre Pro 215 E2 Error Code


Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

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Xerox WC Pro 35 - Error 14-563


this code means your scanner has failed to setup correctly. this could be a problem that you would need a qualified tech to service the copier. there is nothing that you can do after you power off and power on (popo) the copier. it could be voltage, pwb board, or a binding scanner assembly.

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J2 Error ? Xerox Pro 215


J2 means your drum needs to be replaced. The life of the drum is expired.

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