As I have discovered many have this same problem, I am a little discouraged that I bought Garmin, though I may have had the same problems with any of them...? My Garmin c355 tells me to turn right as I reach my home destination, instead of left! I appreciate that it has been right 98% of the time, but it's that 2% of failure that could get me hopelessly lost... I know I could get a map, but, gee, I had such high hopes and expectations....and payed nearly $200 for this? Hope you can help
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The security pin ID was designed to discourage theft of Garmin GPS products.
You can change the security PIN by taking your GPS to the location where you set the PIN and or send it back to Garmin with proof of purchase.
I would see if you can update your unit through Garmin web site to see if it helps with the power issue, if not, it probably is the hardware switch and will require you to send it back to Garmin.
If you purchased your unit from Costco, simply return it for a new one. Membership privileges.
If you purchased it from your local retailer such as Auto Nav 2000 Plus, Inc. I'm sure they can assist you with getting your issue resolve with Garmin.
If you purchased it eBay or an auction site, you maybe out of luck.
i had a simlar problem with mine, i replaced batteries, which didnt work, then tried the in car charger, which didnt work. i eventually found it was the power plug that came un soldered inside. repaired with a little solder and soldering iron
Sorry but there is no master reset. If it was a gift, tell whoever bought it for you what happened and let them exchange it for you. If it has a security code on it, that means someone else had it before you. New units do not come from the factory with a PIN.
I have had success in unlocking Nuvi's but I will only do it for people who have a valid purchase receipt from a major retail chain and if they can provide me with their Garmin registration info so I can verify that they are the rightful owner.
There are too many of these units out there that are stolen and the culprits are looking for a way to bypass the PIN. This is why Garmin added this feature to their GPS's.
Had a similar problem about a year ago., and discovered that the jack on the power cord had split at the seam and the contacts were not touching the unit consistently. A little bit of super glue to glue the halves of the plug together solved the problem.