I called 1-800-5574825 The Rival Company Customer Service Dept. I found my instruction booklet and it had this number. They do not have a replacement part for this item. The customer service person was very polite and said since it was under warranty (under 1 year) she is sending me a brand new slow cooker. Very wasteful since I just need the rubber foot, but at least they are sticking behind their product. I hope this helps someone else.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Check your local thrift stores, i.e., Goodwill for a crockpot that is the same or similar and get the feet. It will be very cheap. Also, Home Depot and Lowe's carry very similar products for less than $4. Hope this is helpful.
I had the same problem, but just found a way to put them back in : You will need a very small (less than 2mm wide) jewelry-type screwdriver. Take the bowl out and put the crockpot upside down on a table, Push the rubber foot back into the base, holding down with your thumb. Then push down on the recessed area of the foot with the screwdriver to get the bottom half of the foot into the base. This will insert one side of the foot. Then push the other side of the foot in, using the same method. During all this, you will apply some pressure with your thumb from the top, but most of the push will be applied with the screwdriver. This was quick. I had tried a few other ways, with no success (twist, pound, dip the foot in boiling water to soften it...).
I found what appears to be an exact replacement rubber foot for the Rival oval crock pot at ACE Hardware. They're called a "Rubber Bumper" and the part number is #405756. Amusingly this was in the "Automotive" drawer in their small parts area, labeled "General Use: Ford". Ha! Anyway, I had two missing rubber feet and after installation I can't tell these replacements are any different than the originals. Or look here: http://wedo.hillmangroup.com/item/products-19/ts-maintenance-accessories-products-rubber-bumpers/405756-a
true , you need to be carefull if your missing the rubber tips ,and you cant buy them but you might find something that will work for you at your home town hardware store ( not home deopt ) somewhere you can take the crock pot right in and ask a salesman about it . he might just know what you need and where it is . good luck
I just recently got a crock Pot # 3100 in the almond color that someone had left at work many years ago and never picked up. They were going to throw it out. All 3 of the little plastic feet were broken off. I went to a local thrift store and found the same crock pot without the stoneware liner. The case was in perfect shape and still had all 3 plastic feet attached. I paid $2.00 for it and just recycled the old one that I had. I see these at thrift stores pretty frequently and have even seen the lids (glass and plastic) by themselves. If you are looking for replacement parts, Rival does not carry many parts for these older Crock Pots and your local thrift store is an excellent source.