Question about Microsoft Windows XP Professional With Servise Pack 2 (e8503040) for PC

1 Answer

Microsoft programs dont recognise dvd.

I have an lg gsa-4163b dvd where XP, My PC etc say they cannot access most disks which I insert. However Nero quite happily burns the disks without any problem - I dont even need to eject the disk. Xp even recognises the disks if Nero is using them.
Could anyone explain ?

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  • occasional Jan 27, 2008

    This is apparently an XP option which had been enabled by my computer supplier on the basis that the other programs installed did everything relevant better than the Microsoft versions.

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  • 2,427 Answers

Well your problem could be 1 of 3 things,,

1.) A VIRUS, a virus is a very intelligent program designed to give pc users a nervious break down, this could be one of the problems you are having. If you antvirus doesnt detect it it doesnt mean you dont have a virus what it means is that the antivirus creators dont have any knowledge about it yeat or any ways to remove it.. Anti Virus can only remove things it knows about.

2.) a Software corruption. If a driver or other necessary windows component is damaged or missing files, this could lead to this problem as well, If it worked correctly a copl weeks ago you can try doing a system restore to a cpl days before the problem started and it should work.

3.) hardware damaged, just because a burner can burn, doesnt mean it can read.. try it on another system and see if it works ..

If you are certin your hardwase is working propperly then i'd suggest you back up your data, then format and reinstall everything. ensure when formatting you use a full format, this will get rid of any unwanted intelligent programs thats only purpose is to give you a nervious breakdown..

To faormat you need a windows cd / dvd and all you have to do is booth from the disc, then follow the onscreen instructions..

Posted on Jan 24, 2008

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