Question about T-Mobile Dash Smartphone

5 Answers

My SE W910i won't turn on properly!

There's something wrong with my Sony Ericsson W910i, I only bought it for less than 2 months, yesterday, I tried to turn my phone on, but somehow it won't, let me be more specific, as I push the power button, the phone vibrate and lid as usual, the sony ericsson logo appears for about 3 seconds, than the phone goes off again, but after a few seconds without any iput, the phone screen lid again with a vibration, but not any logo, few secs after, the phone goes off again, it just kept looping and looping. I had to take the battery out to actually stop it from "looping". At first I thought it was because my battery ran out, I put it on charge for a couple of hours, as it says "Fully Charged" on screen, I unpluged the cable as usual, but when I switched it back on again, it didn't make any difference.
Please can someone help me!

Posted by on

  • 8 more comments 
  • Anonymous Feb 18, 2008

    I have the same problem...... :-/

  • Anonymous Mar 12, 2008

    i think this phone is bad, i had mines since Feb-08 and the same thing happen I even put a new battery in it

  • Charleyyy Mar 19, 2008

    I have the exact same problem with my SE W910i - it keeps looping - exactly how you described it - Do you think I should take it to carphone warehouse ? I really do not know what to do, i'm really annoyed. Will it be a pricey repair ? 

  • kusohead Mar 29, 2008

    I ve actually got this sorted few weeks ago, as soon as I gave up my hope for this website



    What you have to do is take your phone back to where you got it from (with the receive), and they should fix it for you without charge, in about 3 hours :):)

  • kusohead Mar 29, 2008

    I ve actually got this sorted few weeks ago, as soon as I gave up my hope for this website



    What you have to do is take your phone back to where you got it from (with the receive), and they should fix it for you without charge, in about 3 hours :):)

  • Anonymous Nov 20, 2008

    i have also the same problem.my phone is 18 months old.till now i hadn't any problem except 5 or 6 times rebooting.i didn't find the solution yet.I can connect the phone to my laptop with usb cable.i will check for the phone memory today to know whether it is full or not.

  • Anonymous Mar 02, 2009

    same happen to me yesterday, I tried to turn my phone on, but somehow it won't turn on aswell, as I push the power button, the phone vibrate and lid as usual, but then the screen goes blank and then i have to take the battery out, but when i put the battery in and turn the phone on again the same thing happens again. worst sony ericsson ever, first i have aproblem with messages not sending so i had to do a master reset lost everything now this.

  • Anonymous Mar 20, 2009

    my phone cannot turn on and whenever i take out the battery and put it back on,it will NOT turn on!!! does anyone have a solution to this?



  • Anonymous Mar 22, 2009

    ive had this phone for awhile now and have had multiple problems with it. it seems now is the last straw as it turned off by itself and wont turn back on? it wont charge even whilst off. i tried takin out the battery even the simcard. any solutions? PLEASE!

  • xxamymarkeyx May 07, 2009

    my phone battery was low so i put it on charge but then as usual the phone turned itself off as it does 3 or 4 times a day but now it wont come back on at all, i plug the charger in an the button above the green phone button just flashes red then after a few seconds the phone will come onto the charging screen charge for about 30 seconds if that then goes off againthe phone will not come on at all unless the charger is plugged in but like i said its only on for a few seconds its been like this for 2 days and i dont no whats wrong with it could somebody help please?????

×

Ad

5 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I have the same problem, i bought it from ebay. donno what to do with it since i am not under warrenty. any suggestion?

Posted on Jul 23, 2008

  • dondon826 Jul 23, 2008

    it happend to me today, but i figured out how to fix it.



    Here is the steps. Hope it works for u guy too~



    1. take out your sim card

    2. put the battery back & !(do not turn on the phone)!

    3. while the phone is off, connect the phone to the charger.

    4. wait for at least 4 hours.

    5. when the phone if fully charged, disconnect the phone from charger.

    6. the turn off theme should appear.

    7. turn on the phone and wait.

    8. it should ask u to insert ur sim card.

    9. insert ur sim card.

    10. voila u got the phone to work again!

    good luck. it works for me hope it does for u too!

×

Ad
  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

When the red lite above the green answer button comes on...... the phone needs re booting like a computer its a falt with all these phones mainly by sony erricson becuase they are made in china... NEVER BUY CHINEES GOODS! dont surport the eastern world it may sound stupid but we are giving the power bak to the east by buying ther goods u wont see but ur grandchildren will always look at the label .....remember if its made in china or an eastern country DONT BUY.....

Posted on Sep 02, 2010

Ad
  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I had this same problem just earlier this week. I looked somewhere on the web that updating the phone's software/firmware might be the solution to something similar, and it worked for me too.
On the Sony Ericsson website, go to support, and put in your phone model, then it'll bring up all the useful things for it. What you want is the update service software: http://www.sonyericsson.com/cws/support/phones/topic/updateserviceapplication/w910i?lc=en&cc=gb
That gets installed on your computer, then you follow the instructions to apply it to your phone via the USB. It wipes the memory of your phone, so numbers and such stored on there will go (and if you can't turn it on, you can't avoid this). The memory card isn't effected.

Posted on Dec 11, 2008

I ve actually got it sorted few weeks ago as soon as i gave up hopes on this website....

what u ve to do is to take your phone back where you got it from with the receive and they will fix it for you (for free) in about 3 hours :)

Posted on Mar 29, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Everytime i go to turn my phone on the keybad lights up and red light on the back so i take the battery out and then put it back on . i try putting it on charge. but it just happens again . im on pay as you go so if i go to the shop will they fix it for free or will there be a charge ? does anyone know what to do ?
please help xx

Posted on Jul 11, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

How to unlock?


To Unlock the Sony Ericsson W910I Model mobile from the Network lock You can use the Unlock Code You can get the Unlock Code at
http://www.wickedunlock.com/sony-ericsson-w910i/rs11wp9/ and Unlock the mobile following the Free Unlocking Instructions Below............
Sony Ericsson W910i Unlocking InstructionsWarning : Do not enter any wrong unlock codes on your Sony Ericsson W910i mobile phones. If you enter over a certain amount of wrong unlock codes on your Sony Ericsson W910i mobile phone, your phone may get hard locked and sometimes become unusable.
1 - Switch ON your Sony Ericsson W910i without any SIM Card,
2 - Press the left arrow key/button once,
3 - Press the button * twice,
4 - Press the left arrow key/button once,
5 - The message "Personalize with MNC2" will appear, (or you will have displayed an unlock menu, select the lock you want to unlock)
6 - Enter the Unlock Code.

If your Sony Ericsson W910i does not have a left arrow button/key(e.g. Sony Ericsson W950i) and on a few phones(not all) that have a "JOGDIAL" you must press the "down arrow" key/button instead of the "left arrow" key/button for step 2

Oct 20, 2010 | Sony Ericsson Walkman W810i Cellular Phone

3 Answers

SE W910i default security code


The phone lock code protects your phone against unauthorized use if it is stolen and the SIM card is exchanged. To be able to switch the phone on, you need to enter the four-digit phone lock code. The Sony Ericsson default phone lock code is '0000', but you can change this to any 4-8-digit personal code. When you buy the phone, the phone lock is by default turned off.
Note: For security reasons, your operator, retailer or Sony Ericsson Contact Center cannot retrieve the lock code through the phone or the network. If you forget the code, locked phones must be sent to a service centre.

Apr 02, 2010 | Sony Ericsson W910i Cellular Phone

2 Answers

How do i format Sony Ericsson W910i


My phone have problems :

1. when i try to open games or application list from desktop, the phone display "operation failed"

2.the Walkman icon on desktop cannot be executed , same with the Walkman button ( when i press the button or icon , nothing happen)

3.the "operation failed" msg are also diplay when im trying to run SensMe function

Can i do the formating on my own computer? how to do it? will it fix the current problem? or is there any other method i can use without formatting?

PLEASE HELP ME..Thank YOu!

Dec 30, 2009 | Sony Ericsson W910i Cellular Phone

1 Answer

My sony ericcson w910i,won't turn on.


Transmitter as accessory I presume as W910 has no built in transmitter. Could be incompatibility issue. Reinstall fware using SEUS (SE Update Service).

Oct 28, 2009 | Sony Ericsson W910i Cellular Phone

1 Answer

Sony Ericsson W910I will not turn on or charge


hello my friend...you just try using new charger for that..if it doesnt work then you just give a reply to me...i will tell you one more solution!!!!

Aug 06, 2009 | Sony Ericsson W910i Cellular Phone

1 Answer

Sony ericsson w910i blank screen


this because of the strip inside the mobile...i think that got damaged in u r mobile...so u just give u r mobile to u r sony service sation and they will take care of u r mobile....and then u r mobile will be proper...be cool!!!!

Aug 05, 2009 | Sony Ericsson W910i Cellular Phone

4 Answers

How can I upgrade my sony ericsson w910i firmware? My software version is 1200-9123 R1FA035 080527. Everytime I want to open the games or application in the entertainment menu, it says "Operation Failed"....


Hi!
First of all, try to back up your info on your phone, i.e. save all your contacts to your SIM card, download SE PC Suite 4.0.10.00 from SE website, download MyPhoneExplorer 1.7.2 from Majorgeeks (all latest versions), and backup all info - rather 2 or 3 places than losing everthing! Download Update Service from SE website - follow instructions on screen. Even if you have the same / latest version firmware, re-install it. It solved all my problems - some same as yours.
Good luck. I now enjoy my SE W910i more than I did any other phone before.
Eben

Apr 28, 2009 | Sony Ericsson W910i Cellular Phone

1 Answer

W910i


You need to take it back to AT&T if you bought it less than 30 days ago. If its been over 30 days but less a year Sony Ericsson will cover the charges to fix it, you'll just have to mail it in to the repair center.

+1 866 766 9374
http://www.sonyericsson.com/cws/common/contact?cc=us&lc=en

Mar 19, 2008 | Sony Ericsson Walkman W810i Cellular Phone

Not finding what you are looking for?
T-Mobile Dash Smartphone Logo

7,817 people viewed this question

Ask a Question

Usually answered in minutes!

Top T-Mobile Computers & Internet Experts

Computer Repairing
Computer Repairing

Level 3 Expert

14641 Answers

ismael castillo

Level 2 Expert

318 Answers

yadayada
yadayada

Level 3 Expert

78267 Answers

Are you a T-Mobile Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...