Question about Garmin StreetPilot C330 GPS Receiver

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Failure to acquire satellite

C330, How do u reset it? And whats is customers service number?

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Re: failure to acquire satellite

To reset the unit, pry off the silver faceplate.
Turn the unit on using the power button on the right side.
Press the reset button that was hidden behind the face plate.
The GPS unit should restart, and display its software version.
Make a note of the software version in case you have to call customer service.
To acquire satellites make sure the GPS has a clear view of the sky.

For Garmin customer service, call 800-800-1020.
You can also go to this link for complete customer service info:
Garmin Customer Service

Good luck, please rate this response favorably.

Posted on Jan 25, 2008

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Updated unit and still acquiring satelites is showing, what can i do?

If your unit is still acquiring satellite, then it means the signal strength is weak, try to get it outside where it can be facing the sky directly so it will be able to acquire satellite. Once you just update your gps receiver, it seems like it is brand new and when it wants to first acquire satellite, it might take longer to do so. But if it has access to the sky directly, it should take about 3 to 5 minutes to acquire.
If your unit is indoor, it may not acquire satellite, even if it is close to the window, it will not, but if it is outside, then it will acquire faster.
Check if you have any protective coating on your windshield or electronic devices which interfere with the unit from receiving signal from the satellite. Try to see if your gps receiver can use an antenna, then connect one to it and your gps will acquire satellite.
Try to reset your gps first before trying any other solution for the unit.

Dec 23, 2010 | Garmin StreetPilot C330 GPS Receiver

1 Answer

Garmin c330 says trouble tracking satelites, not acquiring signal. what to do?

If your StreetPilot c300 or c500 series device is no longer acquiring satellites please read the article linked below to ensure that this is not being caused by something in your environment:

Why won't my unit acquire satellites?

If after reading the above article your unit is still having problems, please ensure that your unit's software is up to date. You can do this by using our WebUpdater® program.

If you have tried all of the above suggestions and your unit is still not acquiring satellites, you can perform a master reset by doing the following:

Note: A master reset will erase all waypoints or favorites and will restore your unit to the default factory settings.
  1. Start with the unit powered OFF and unplugged from power.
  2. Touch and hold the bottom right corner of the touchscreen.
  3. Power the unit ON and continue pressing the screen until a new message displays, "Do You Really Want To Erase All User Data?".
  4. Touch Yes and go through the set up again.
Take the unit outside and let it set with a clear view of the sky for 3-5 minutes to acquire satellites. If the unit still does not acquire satellites after this, please contact Garmin Product Support.

Nov 17, 2010 | Garmin StreetPilot C330 GPS Receiver

2 Answers

My Garmin c330 has difficulty acquiring satellites in my new 2009 Camry XLE. Does it have something to do with Bluetooth? Does it interfere? Ever since we bought the 2009 Camry XLE in June, the Street...

The C330 does not have bluetooth capability. Regardless, this has nothing to do with the unit's ability to acquire satellites. Nor should the type of vehicle you purchased, unless the unit is unable to receive due to some feature, like something in the windshield, which is preventing the unit from receiving a proper signal. Does the unit work outside the vehicle?

Aug 02, 2008 | Garmin StreetPilot C330 GPS Receiver

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Garmin nuvi
will not acquire satellites

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Aquiring satellites

Are you outside with a clear view of the sky? It should find satellites once the unit is turned on. Does it say "Looking for satellites" or "Acquiring satellites"?

If it is "looking for satellites" then it means that the unit have lost all data (time, date, location). If it is "acquiring satellites" then it have date and time, but not location.

Looking for satellites require a longer setup time (could be as much as 15 minutes). Acquiring satellites is much faster (not more than 2 minutes).

Date and time is updated from satellites once the unit gets a satellite lock.

Jan 31, 2008 | Garmin StreetPilot C330 GPS Receiver

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C330 Won't acquire satellites..

When Mine did that I bought an external antennea and now it works great

Jan 20, 2008 | Garmin StreetPilot C330 GPS Receiver

1 Answer

Failure to acquire satellites in previously known good reception area...

These units are delicate, and not designed to be serviced by most users. Most people having this issue would have to return the unit to Garmin for service.

Dec 21, 2007 | Garmin StreetPilot C330 GPS Receiver

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Garmin streetpilot c330 gps

You have to be outside with a clear view of the sky for it to acquire satellites. No trees, no buildings, no hills, etc...

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