Question about i-mate JAM Pocket PC
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while pressing and holding both soft keys which are the two dashes just bellow the screen push the stylus into the reset hole pic above
Keep pressed until the warning appears. continue
the device just starts up quickly then you have done a
soft reset only.(as mentioned above)
Try again all three things must be done at the same time and held until the hard reset message appears.
you succeed in hard re-setting but the password is still asked for then
we may need an extra few steps to ensure the registry is cleared. .
way number two..
press and hold the left &right soft key, and at the
same time, use the stylus to press thereset button at the bottom of
release the stylus but continue pressing the 2 soft keys until you see a message on your screen
Release the two soft keyss, and then press the green call button on your device.
To perform a hard reset using Clear Storage if you can access it
1. Tap Start > Settings > System tab > Clear Storage.
2. Type "1234" in the box and tap YES.
please let me know if that helps
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