Question about SanDisk Sansa c140 MP3 Player

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Sansa C140 My Sansa C140 hangs up while switching on, it only displays SanDisk Logo. Plz help me to solve this problem. Plz email

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Hi, i have the same problem too, did you fix it at last?

Posted on Mar 20, 2008


Hi, I have tha same problem too, did you fix it?

Posted on Jan 29, 2008


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C140samsung hanging

I spent hours last night trying to solve this same issue.
Becuase the problem is SO common, and the information is so scattered, I decided to write up my discoveries on a wiki

Hope this helps!

Mar 31, 2009 | SanDisk Sansa c140 MP3 Player

1 Answer

No picture on screen

Hi . This can probably solve your problem:
Follow the steps
01. Sansa player freezes on the “Refreshing Database” screen STEP 1 – Reset the device
  1. Slide the Power switch up and hold it for approximately 20 seconds.
  2. Release the Power switch once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater.
If this article did not resolve your issue, please contact us at

Oct 30, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

My Sandisk Sansa C140 only display sandisk logo

You can update the firmware. This will return your device to factory settings and fix any internal errors. All your current content will be deleted.

Download this file:

This is the firmware update utility for Sanca c140 (c100 series) devices.

There is a howto.txt file included, follow the instructions.I am posting the instructions here for convenience.

1. Download the attached file and save it on the desktop.
(the player should not be attached to the computer at this point)
2. Double click the file to run it.
3. Accept the license agreement.
4. Remove the battery from the mp3 player.
5. Press and hold the center (select) button and connect it to the computer (keep holding the button, this is the firmware update mode).
6. If the New Hardware Wizard appears (now you can let go of the select button), do the following: (if asked, choose not to connect to the internet for updates), then choose to install the device automatically, then follow the prompts to finish the installation.
7. When the wizard comes up, or when the Update button becomes active (whichever happens first), you may release the select button.
8. Click the Update button, and then click OK to the message that comes up.
9. Wait until the upgrade finishes, then unplug the device.
10. Put the battery back in, and turn on the player.
11. Hopefully the update will be performed, then choose English for the language when prompted.
12. Check if the issue is resolved.

Jan 24, 2008 | SanDisk Sansa c140 MP3 Player

1 Answer

Sansa C140 hangs while switching on displaying SanDisk Logo

My Sansa C140 hangs up while switching on, it only displays SanDisk Logo. Plz help me to solve this problem

Dec 25, 2007 | SanDisk Sansa c140 MP3 Player

1 Answer

Sandisk c140 display problem

I have a quick and painless solution for you.

First open your mp3 player and go to settings. Under the USB menu change it to MSC. Then plug in the mp3 player to the computer. Open the My Computer on your desktop, right click on the Sansa mp3 player and click Format. Make sure Fat32 is checked and Quick format is UNchecked. Then format the mp3 player. After that it should be clean and work just like a USB drive.

Hope this helps!

Dec 10, 2007 | SanDisk Sansa c140 MP3 Player

2 Answers

I need owners manual

You can download the manual from the link below: Please update the question & let us know if the information given was useful to you - Good Luck!

Aug 20, 2007 | SanDisk Sansa c140 MP3 Player

6 Answers

Hello, having trouble with my mp3 player SanDisk c140.

Solution is pretty simple.

Go to Settings on your device -> USB -> Change it to MSC.

When you connect it to your computer on Win2000 it will show as a drive. Open the drive you should see the folders. Drag and drop your mp3's into Music* folder. Or your videos into Video folder and your Photos to Photos folder.

Aug 04, 2007 | SanDisk Sansa c140 MP3 Player

2 Answers

Fixing my C140 (has no lettering on screen)

For Sansa or Sandisk problems, contact This site is dedicated to Sandisk products and can help you. Good Luck

Jun 01, 2007 | SanDisk Sansa c140 MP3 Player

1 Answer

Facing Problem

I have problem with my sansa.. whene i open it can't play and don't have anything in screen but it show the word: Local main imagr failed swith to recovery mode when starting up.and I cannot connect it to my pc can i do...

Mar 09, 2007 | SanDisk Sansa c140 MP3 Player

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