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Accurian mp3 player problems

I have an accurian mp3 player (42-198 is the # on it) when i first plugged it into the computer to do the "4 hour charge", it said it was charging, but then when i turned it on, it would do the load screen, say "goodbye" and shut off... so i replugged it in, which took 15 tries to get it to connect... now it's frozen on a screen with a full green battery, a white little computer and a bar with a green dot in the middle... i've tried to hit the power button for 15 seconds like it said to do in the manual, but it won't work... it just stays on that screen... what do i do?

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  • Jenna21 Feb 27, 2008

    My Accurian mp3 player has been working fine (even though it is challenging to get it turned off and back on sometimes) until today. I charged it last night, tried to turn it on this morning and it wouldn't come on. I kept trying to turn it on about 15 or so times and it finally came on, but it froze on the Accurian screen. So, I turn it back off, turn it back on and now it says I only have one song saved (when I actually have downloaded and played 65 plus songs previously). I can only get it to acknowledge/play one song. I've attempted turning it off and on a few times, but still only get one song. Any suggestions?

  • rider27 Jun 01, 2008

    Juan. Accurian CAT.NO.42-198 MP3 PLAYER. I disconected from my computer and now it doesn't turn on. It is totally dead. No wellcome screen at all. I purchase in radio shack. I don't know if the problem is because I up grade my computer windows media player.

  • heresgerald Jun 17, 2008

    mine turns on with welcome screen goes to this white screen and says good bye and turns off ever since i got this it has not work vary well it is **** it will always be ****



    help me

  • Anonymous Jun 25, 2008

    on and off dont work

  • Anonymous Aug 06, 2008

    The screen shows a computer and the battery at half strength. Now my computer does not recgonize the device? It says the device has a malfunction and says replace the device. Which I have un plugged a dozen times. Oh Accurian does not have any direct customer service. Then Radio Shack wants me to pay to ship this thing to them and get it back in 4-6 weeks at my cost. I will take it back and get an i pod that is easy to use and have good customer service.

  • cabo38sailor Aug 14, 2008

    I bought 2 as gifts for my nieces at a gathering one told me hers never worked would turn itself off and would not hold a charge,the second one worked well for 6 months then just quit and will not turn on both sets were pricey and no service available ,radio shack stated my problem ,no Accurian company to follow up with .not only is the product shoddy there is no way to fix them and Radio Shack was not helpful at all. I agree with i pod purchase and avoiding Radio Shack whom it seams is no longer a dependable company

  • Anonymous Aug 22, 2008

    it won't turn on.

  • drag673 Oct 16, 2008

    well i found out that If you tap the middle of the speaker and back tag It will allow you to turn it on but now it says that it takes 5mb

  • Arl2008 Oct 20, 2008

    I HAVE THE SAME PROBLEM BUT THAT IS NOT CHARGE AT ALL

  • moonie14 Oct 28, 2008

    i am have changed my mp3 and then i truned it off 2 times and then i wanted to listen to it again it died. but then i put it on the changer and it charged with a half battery. then it happens all over again. but today it started to go to a no blak llight then a light it was strange. What do i do i just got it last christmass and i didn't use it over the summer, never droped it! what should i do???

  • obxchick Dec 02, 2008

    it will not come on it just says good bye...

  • cakebaker Dec 28, 2008

    got it for christmas last year. didn't use it a lot but when i did it worked fine. wanted to take it on a trip this past summer. loaded some more music on in. the next day, it wouldn't turn on! didn't take it on the trip cuz it wasn't working. tried it when i got back. still didn't work. tried it again a couple months ago and it turned back on but had deleted all my music! i was pissed! today i re-loaded the music back on but when i unplugged it from my computer it wouldn't turn on again! i'm so frustrated! what do i do???


  • Anonymous Jan 04, 2009

    it turns on but it wont connect to the computer and wont charge at all

  • Anonymous Jan 06, 2009

    My accurian mp3 has the same problem and i don't know what to do. when i connect it to the usb it turn off. it dent's charge. i don't know if i should take it to radio shack to see if they can fix it. i bough guarantee for one year but now it expired.

  • Anonymous Jan 06, 2009

    my accurian has the sames problen.

  • Anonymous Jan 19, 2009

    ipod accurian 42-198 ,el problema es que no puedo formatearlo y si se conecta a la computadora,este problema es desde el pasado 22/12/2008...alguien puede ayudarme

  • cruz_anna01 Jan 29, 2009

    el prolema es que enciende y pronto se apaga solo dice. device/detabase error.connect pc and format the device as fat

  • mweinhart Mar 09, 2009

    My accurian won't turn on. I can't charge, listen to music, or anything

  • Anonymous Mar 15, 2009

    my accurian mp3 wont leve the loadding screen

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Hello Guys ... I got it solved !!! here's what I did:

1- Go to www.mymusix.com
2- clik on FAQ, then on 43-198
3- find the solution for this question :Q: When I turn on my player it says 'Error, connect to PC and use Device Manager to repair'., and click on link
4- Follow the instructions

If after following all the instructions, you still can't see the device on windows, click on downloads, then on 42-198, then download the mpt utility and run it, the do the above steps again

hpe this helps

Posted on Feb 03, 2009

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It is charging i have one to!! once u think it is charged take it off the USB cord

Posted on Jan 31, 2008

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Charging the player:

i've had a battery problem once.. but i realized that i did not completely turn it off so it was not charging correctly... every electronic item charges faster when its off..

ok so, you know when you leave it on to play and after the cycle is over the music stops? after a while in that "stop music" stage the mp3 player looks turned off... (it's like it's hibernating). before you recharge it always always turn it on and turn it off. that fixes the problem right away. I've had mine for over six months and no problems!!!

as for not getting it to pop up on the computer:

just go to the "my computer" icon and it should have it's own icon there under "other" and you'll see the little icon. must i say.. click on it?

to download music on it:

you can't just copy and paste the music you want into the music folder... the mp3 player will separate and organize it for you..

you should have windows media player.. pop in whatever cd and ripped it into your media library.. then you should sync it with your mp3 player.

if you are downloading music from a site.. don't create any folders on the mp3 player (i know if would let you but DON'T).. just copy and paste the music into the main part of the folder (it's the window that opens after you click on " internal storage device"...

oook... that's all i see up there. have fun w/ da music playa cuz i am.

i'm so glad i didn't get an expensive apple.. i'm not going to pay $100 more just to customize the color!!!!

Posted on Jun 24, 2008

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I had issues with mine where I would plug into the usb and nothing. not charging not showing up on computer, it was like it wasn't plugged in at all. I emailed tech support. they told me to send it in (Radio Shack had none in stock and did not know when more would come in so could not return it for a new one). I sent tech support the mp3 player and in about a week or two I received a new one but now this one has the problem where I at first I was able to load songs to it but now it won't let load or delete songs from the player. All I get is a device is busy or disconnected message. So now I'm back to emailing tech support.


From there website:
"Our goal is to provide the highest quality products, the best competitive prices, and long-term services to our customers. We have the skill, the technical know-how, the professionalism and the comprehensive manufacturing facilities that build on our reputation as digital audio pioneer.....Superior quality, Innovative and unique design, Competitive prices, Prompt delivery, Excellent post-sales services are our keys to success."

I agree they do have competitive prices and their customer service and tech support is very good but quality of product does seem questionable especially with all the problems that these particular mp3 players have been having. Hopefully they can find a way to fix these bugs.

Best solution would be contact their tech support:
support@mymusix.com

Posted on Mar 15, 2008

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Are you sure its not on lock? If not try holding the play/pause button with the menu button.

Posted on Jun 24, 2009

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I have an portable video mp3, the problem is the battery so I change it. When I tried still it cant charge, pls say the solution as soon as possible.

Posted on Apr 21, 2009

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For mine's this shows on the screen n i'm currently trying to fix it too...

device/database
error. Connect to
PC and format the
device as FAT.



you can trying going to this website and follow the instructions.

http://mymusix.mmvoice.com/products/audio/42-198/42198recoveryonlyfaq.html

Posted on Feb 07, 2009

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When i charge it while it is charging it will not turn on

Posted on Jan 16, 2009

Hmm... what im thinking is do what the 3rd guy said but i tryied it with taking of PD Meida Converter and putting my music in the "My Music" folder it should work i've just thought it as a thoery...

Posted on Jul 09, 2008

All you have to do is plug it back in to the computer for a w2hile then take it off the ubs cord it should be fine ne ways i have one that wont let me delete the songs that it came with off and some that i put on there and finally only let me delete half but now it wont let me put ne on

Posted on Mar 03, 2008

Send me the software demonteic3@yahoo.com

Posted on Jan 31, 2008

Take it back to radio shack for a new one.

Posted on Jan 30, 2008

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