Question about Office Equipment & Supplies

1 Answer

Richo Aficio 5000L Fax - Fax Operation not working !!!!!!!

I have a Richo aficio 5000 L fax.
Suddenly the fax operation is not working.
When the m/c is called from another fax m/c and I try to send a fax nothing happens on the 5000L not even the ring tone is heard.
All it does is just keeps on trying to switch to fax mode and ends up just with an engaged tone beeping all the time.
While on the other side from where the fax is being sent all we could hear is the ringing of the 5000L.....
Could you please let me know what I should do.
One tech told me that the fax card needs to be replaced.
If soo could I get the exact name of the part and also the part no.
Thanks very much......
Dex.

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 159 Answers

First, determine whether the telephone line is working properly. Remove the telephone line from the machine and replace with a test handset. Try calling the fax number and see if you get fax tones on the handset. If not, there is a problem with line switching. If you do get fax tones, then the machine is at fault. Now plug the line cord into the machine, check that it is in the correct input jack, as there may be unmarked jacks open on this machine. Check the display and see that it is ready.Is the machine trying to communicate with another fax number? If so, change the service station fax number to a machine that is close by.(User Tools 2 then immediately 1998 start within 3 secs. then 13 and change the number.) Try to send or receive a fax and observe there is or not 3 sheets of data sent to the machine you just programmed as the service machine.So then, is the machine configured with 1 or 2 modems? Determine that the problem happens with both modems. If so, the modem is not suspect. Now let me stress this, that if you are not a qualified Ricoh technician, do not attempt any further checks yourself.
Next, do a complete level 3 reset. Remember that the machine may be configured with a feature upgrade card which may contain 999 additional speed dial numbers. Do not remove this card yet. However, repeat the receive checks with the memory card removed. If there is no Feature upgrade card or a fax on demand card in the left hand slot, then check the contents of system switch 16. If this is set to 1. If so, then the machine will not work unless a ic or data copy tool is present in the slot. Repeat the tests. Power off and remove the memory card and the feature upgrade card. Power on. Set System switch 16 to 0 and repeat the tests.
Theres more tests, but I don't have the space to go through them all, the manual is 300 pages.

Posted on Jan 25, 2008

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

When the fax is dialing it is very loud. How can I


There is a setting to adjust the fax volume. Press the User Tools button on the operation panel, and then on the touch screen press either Fax Features or Fax Settings, and then under the first tab (I think it's General Settings) there should be an option for volume adjustment. You can either turn the volume down or you can turn it all the way off.

Mar 11, 2010 | Ricoh Aficio 1022 All-In-One Laser Printer

1 Answer

I have ricoh aficio 1018d can it fax or print and i cannot find connection points on machine


Sir,
You can fax or print with the aficio 1018d provided that you have the fax and printer options. these connection points are located at the back of the machine.

Mar 06, 2010 | Ricoh Aficio 1018D Copier

1 Answer

Need to Double Side


press the "duplex" button on the operation panel

Jul 23, 2009 | Ricoh Aficio 1515F Plain Paper Laser Fax

2 Answers

Ricoh Aficio 350 change number of rings before fax answer and/or auto detect incoming fax.


Can't be done..this fax can only operate on a dedicated line, and it picks up right away. Sorry.

Mar 25, 2009 | Ricoh Aficio 350e Printer

1 Answer

Aficio 5000L will not receive most faxes.


That is a problem with your phone service. Your fax machine does not care where the fax comes from.

Dec 01, 2008 | Ricoh FAX5000L Plain Paper Laser

1 Answer

Fax


go to www.ricoh.com, usa, downloads then operator manuals then fax manual it will download in a pdf file.

Oct 29, 2008 | Ricoh Aficio 1018D All-In-One Laser...

2 Answers

Ricoh FX-10 error code 2-21H


In the user guide, any code starting with "2-" is described only as "Possible fault in your machine." For more details, contact a Ricoh service technician.

Oct 20, 2008 | Ricoh Aficio FX10 Fax Laser Printer

1 Answer

Fax confirmation


check the settings in the paper tray. Do you have a manual? Should be info in it to change paper specs.

Aug 23, 2007 | Ricoh FAX5000L Plain Paper Laser

1 Answer

Ricoh Aficio 5000L Fax Printer-Adding names to Group name


On every fax i've worked on, you cannot edit groups. You have to delete the group and start over.

Apr 17, 2007 | Ricoh FAX5000L Plain Paper Laser

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

158 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts

k24674

Level 3 Expert

8068 Answers

jasbo
jasbo

Level 3 Expert

2237 Answers

yadayada
yadayada

Level 3 Expert

79865 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...