Question about SanDisk Sansa e260 MP3 Player

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Files from Rhapsody Won't Play

I've recently purchased the sansa e260 to go with my rhapsody subscription. I upgraded to rhapsody to go to be able to listen to music portably. Everything was working fine as Rhapsody recognized my device and I was able to transfer songs onto the player without any issues. However, when I try to play the file on my mp3 player it sometimes plays one second and stops other times it doesn't start playing at all.

I've tried a large number of suggestions from various sources, including downgrading and upgrading my firmware, changing my drm folder name, uninstaling and reinstalling rhapsody, deauthorizing and reauthorizing both my computer and rhapsody. As well as a few other things. Does anyone have any suggestions as to what else I could do?

Thanks,
Jack

Posted by on

  • hustada80 Jul 09, 2008

    I have this same problem and not only does it do in Rhapsody but it also does the same thing Itunes and Youtube. The music/video will play for a bit and then stop or it just doesnt work at all. Cant find any solutions.

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  • 322 Answers

Review: Sandisk Sansa e260 mp3 player - Personal Computer World go to this site and see if any of there downloads can help if not email them

Posted on Jan 27, 2008

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Related Questions:

1 Answer

Wat type of video file type do sansa mp3 players use? i cant seem to find a file type to successfully play videos on it


The new SanDisk e260 designed to work seamlessly with a wide range of popular music formats such as MP3 and Windows Media Audio (WMA) in both unprotected and protected files (such as those WMA files purchased from music stores). It also supports the newest music subscription services found at Rhapsody to Go and others

  • Music Playback Formats: MP3, WAV, WMA
  • Photo formats: BMP, JPEG, TIFF, GIF
  • Video Formats: AVI, MPEG4, WMV, QuickTime, MPEG2, ASF
  • You can go to this website and download a free format converter.
  • http://www.formatoz.com/
  • Good Luck, I hope this helps
  • Nov 30, 2009 | SanDisk Sansa e260 MP3 Player

    1 Answer

    Synchronize to continue your music subscription


    If you let your Rhapsody subscription expire, you will constantly get this message. If it is up to date, open up Rhapsody, and resynschronize all music files to the mp3 player. The Rhapsody help files will show you how to do this.

    -Tha Mp3 Doctor

    Dec 20, 2008 | SanDisk Sansa e250 MP3 Player

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    Rhapsody Subscription


    you MUST renew your Rhapsody subscription - that is the problem with WMA's - use an mp3-only service and you will never have this problem

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    Get the Vista-compatible software from Sandisk's website

    Jul 24, 2008 | SanDisk Sansa e260 MP3 Player

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    Synchronize to continue your music subscribtion???????


    You have to synchronize your Sansa to a computer that has a current subscription to Rhapsody, and you have to sync the Sansa to that same computer at least once every 30 days, or the Rhapsody songs will stop working. Use a different music service that is free, or convert all of the songs to Mp3 format to get around the problem. If you get a subscription to another music svc, then you must maintain a current subscription with whatever new svc you choose as well.

    May 04, 2008 | SanDisk Sansa e260 MP3 Player

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    Make sure the date/time settings on your player are accurate. Mine got reset to last year and it was thinking that my subscription was expired when it wasn't.

    Apr 03, 2008 | SanDisk Sansa e260 MP3 Player

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    Sansa e250


    That means you will need to transfer one track to your device from rhapsody..the songs you have from rhapsody has a license in them...the licenses get renew every month..that means if you discontinue your service, you are not going to be able to play those songs...just try to transfer one track from rhapsody to your device and that will solve your problems...

    Dec 31, 2007 | SanDisk Sansa e250 MP3 Player

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    Error Message


    You have to synchronize your Sansa to a computer that has a current subscription to Rhapsody, and you have to sync the Sansa to that same computer at least once every 30 days, or the Rhapsody songs will stop working. Use a different music service that is free, or convert all of the songs to Mp3 format to get around the problem. If you get a subscription to another music svc, then you must maintain a current subscription with whatever new svc you choose as well.

    Dec 27, 2007 | SanDisk Sansa e260 MP3 Player

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    Renew your Rhapsody subscription and resync

    Apr 29, 2007 | SanDisk Sansa e260 MP3 Player

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    Pink Screen Synchronize to continue your music subscription


    Renew your Rhpasody or Napster subscriptions and reload/resync the songs - those two service shave fixed-term licenses

    Apr 02, 2007 | SanDisk Sansa e260 MP3 Player

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