Question about Samsung HT-DB120 System

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Protection when turned on protections is displayed and it says goodbye and shuts off

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  • evrardonald Feb 13, 2008

    When i turn it on PROTECTION shows up and it won't let me OPEN it.

  • Anonymous Oct 12, 2008

    a mi me pasa lo mismo y no se que hacerle ya

  • Anonymous Feb 04, 2009




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Protection means the unit is detecting a short somewhere. Disconnect speakers and components and attempt to power on the unit again. If it will power on with nothing connected, repeat the process (turn off, connect something, then power on) until you find the bad component or speaker.

Posted on Jan 22, 2009

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When turned on protections is displayed and it says goodbye and shuts off

Posted on Jan 09, 2009


I have the same problem. What do i do? Do i have to replace something? I've opened to see and dust it already but the problem is still there. Please help.

Posted on Apr 29, 2008

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Unplug it all then wait a wile then all back in hury open tray soon as it turns on get any disk that r out cheak fans in it dusty dont move

Posted on Jan 24, 2008

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Posted on Jan 02, 2017

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the unit goes into auto protection mode whenever there is a shorted pair of speaker wires. check all the connections carefully to make sure no wires are touching any others on the back of the main unit and at each speaker

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Fan chk problem too

it means the home theater is over heating and the unit will shut down to prevent any damage. This can happen if the unit is stacked along with other electronic devices or the unit is in an enclosed area that prevents the unit from cooling properly. To decrease the chance of overheating, relocate your home theater to a more open area.

If the home theater display reads PROTECTION every time you turn it on, no matter where or how the unit is placed, it needs service. To set up service call Samsung Customer Care at 1-800-SAMSUNG (1-800-726-7864). Have your model number and serial number on hand to set up service.

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Toshiba sd-kt50 dvd player turn on open/close hello appears protection appears and goodbye comes up turns it self off. we had two second power offs not associated with a storm

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We are trying to watch a movie on our new ht-tx72 dvd home theatre system...but it keeps shutting itself off and saying protection goodbye....what can we do to fix this? is getting frustrating now

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Powers off by itself and says "problem"

This message is supposed to indicate that you have wires crossed at some point. Maybe the speaker wires are touching? I have a similar issue, however my receiver does not say Protection - it just says Goodbye. Samsung support says that this is an issue with the box and likely needs to be replaced.

Check all of your speaker wires, and call the Samsung support 800 number. They are pretty good.

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Unit scrolls "Goodbye!" and shuts off and on spontaneously

It is receiving a signal to shutdown and restart. This sounds like the power on selector may be dirty or damaged. It may require disassembly to get to the switch or contact pad.

If all else fails, I recommend contacting a local car audio professional, or you may contact Clarion customer support directly by clicking here:

I trust this information has proven beneficial.


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