I was listening to my mp3 player attached to my computer speakers. It had been working fine, then I went to push the next button and it froze for about 30 secs, then shut off completely. I have tried plugging it into the computer for power, checking the hold button, and holding the start button down for long periods of time. Even tried the reset button. Help?
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go to my computer> properties>hardware > device manager >universal bus driver>right click on it> update driver> then1 1.yes this time only> next2.choose advanced option>next3don't search i"ll update from........>next4.click on show campatible> next> next5. now it updated then restart you computer Then try to format your drvice sirhope this is helpfull or if problem still please type in comments regards golu_fixya
Since you have this type of problem the best way to solve this is to format the player, if you have a format option on your mp3 player menu you can use that, but if not just connect the mp3 player to your computer and format it from there....
I just took mine apart by prying it apart from where you connect it to the computer and then took out the 4 little screws on the green part and then took out the button from the other attached part then put it back together and then now I stick stuff down the hole to push the button.
I had the same freeze problem and after doing everything I could think of I read the downloaded user manual and found the answer was to hold down the menu button for 15 seconds. It acts as a power off button and cancels out the last operation thereby unfreezing the offending action.
ok! easy solution for you^^
1) Make sure your Zen is powered OFF. if the blue light is on and won't turn off, here's what you do:
set the hold button at the top of the player to the ORANGE position, then hold your power button for 3 seconds. the keypad will flash and your player will power down.
2) push in the reset button with a pin or other fine implement. the reset button is located on the bottom of the unit, right next to the connector.
your player should power up as normal now. charge it fully! your computer should be able to read it during it's charge as long as you leave it powered on^^ I hope this helps you^^