Question about Hotpoint RGB745 Gas Kitchen Range

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Oven and broiler won't come on. Cooktop burners are fine.

I've seen some notes about how the oven ignitor should be observed for the "glow" and/or tested for amperage to see if it's bad. The owner's manual suggested that the oven gas shutoff valve mey have been somehow turned off. It includes a small diagram of the valve and it points to the far right corner of the oven surface under the cooktop. Maybe I'm confused, but I see no such animal in that vicinity, even with the cooktop removed.

The manual says it's for models RGB744 and RGB745. I'd like to know the specific model number, but have no idea where it is. It's not obvious on the unit.

I'd like to at least get the baker working.

Advice? Thank you,
Gary Suddeth (

It's troublesome, thought, that the broiler won't fire either. Is that not another ignitor/burner? I can't imagine both ignitors failing at the same time. All the cooktop burners are fine.

What I really need is a diagram or something that would show me how to get to and expose a given part.

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  • 9 more comments 
  • Gair-Bear Mar 09, 2008

    I appreciated the feedback and the problem was solved. Just needed an oven igniter. Broiler was ok.


  • cjohnson1214 May 04, 2008

    I'm having exactly the same problem. Neither broiler nor oven will light. I checked on the cleaning issue, because in fact I did clean it recently, but it doesn't light in that cycle either. I'm confused by Gair-Bear's comment -- was your broiler working when the oven wasn't? Aren't they separate igniters?

  • cjohnson1214 May 04, 2008

    I take it back -- my broiler DOES work. At least it does now, but it didn't when I checked it before. Hmmm.

  • Anonymous Jun 30, 2008


  • the2bees06 Sep 22, 2008

    My top burners work fine but the oven won't light ... I tried to light it manually with a lighter but still nothing .. Need to know what is causing it and where I can get instructions with drawing to fix it .. ThankYou

  • mlssjan Dec 22, 2008

    Oven does not light, but top burners and broiler is ok. Found the gas valve that was suggested to check. It is behind the bottom drawer in the left corner, but I can not tell by the owners manuel, whether it is on or off and which way to pull it to check with out possibly breaking it. Does anyone have a larger picture of the gas valve and lever, or advice on how to check it ? Thanks!

  • Anonymous Jan 14, 2009

    Top burners work fine. Oven will not come on.

  • rayski3488 Feb 11, 2009

    oven and broiler dont come on and top burners fine no glow or pilot light lit or a smell of gas or and

  • Anonymous Feb 13, 2009

    hotpoint oven will not light (RGB 745 BEH3WH)

  • Anonymous Feb 25, 2009

    Turned on the oven but 10 mins later it was still cold, I checked and the flame never lit. However, my burners work. I don't have the owner's manual and I need to know how to relight it.

  • yessamelyk Apr 27, 2009

    Accidently left my Hotpoint oven on and noticed a few hours later but it had automatically shut off somehow and now will not start back up.  Like cooktop burners are working fine, but no broiler or oven ignition.



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Have you run the self-cleaning feature recently? I had a similar problem on my stove of the same model, and it was the switch that detects whether the oven latch is engaged (if it gets stuck and thinks the latch is locked, it will not ignite the main burner or broiler). An easy way to check if that's the problem: without touching the latch, turn the controls to Clean. If the burner lights, that is your trouble.

Posted on Mar 08, 2008


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My oven is not working The Broiler works and the stove top works fine but the oven will not heat and when you turn it on no gas comes out I tried turning it on and using a lighter but nothing happens

You gave us good clues in information!-- Thanks!

Most modern gas ovens have a device called a Glow Ignitor to light the burner.
If this ignitor has filed, it will NOT left the gas valve open-- (Good thing, right? :-) )

You say the broiler lights fine-- so let's observe something when the Broiler lights:
Do you see a bright glow near the Broiler burner?
(Usually toward the top rear of the oven--)

Well, you should see a similar bright glowing near the BOTTOM rear of your oven, for the main burner to light off-- If you do NOT see this glowing-- then you need a new ignitor-

You can remove the bottom burner cover, and dig deeper into the repair if you like-
But a new ignitor needs to be exactly like the failed one-- the safety circuit is very fussy about the exact same ignitor-- or it will not allow lighting-- even with a new 'generic' installed.

How deep do you want to go into this repair?-- Maybe it is time to call the service people into do the job?-- You can tell them that you think the ignitor needs replacing-- and approx. what will they charge you for the service call and the ignitor?

I hope this helped.

Mack B

Jan 27, 2011 | GE 30 In Freestanding Gas Range ...

1 Answer

My broiler works but oven is not heating. Is this an ignitor problem?

That could be a good analysis---

Here is an observation you can make thru the oven door:

When you turn the oven on to BROIL-- do you see the bright glow of the ignitor?
(It is almost like a light bulb was in there-- buy the burner!)

When you start the oven (on BAKE) setting-- do you see a similar bright glowing light?
(Tho down lower, near the Lower Over Burner)
If you see the bright light-- then the ignitor is apparently heating up--
If not-- then, YES-- you are likely right--
Ignitors are fairly common failure items-- and they can obviously stop the burner from lighting-

Make sense?

Let us know if we can help further.

Mack B

Jan 15, 2011 | GE Ovens

1 Answer


Possibly the ignitor for the main oven burner has failed--

An observation question:

When the Broiler 'lights' and comes on, do you notice the ignitor glowing bright, before the gas valve (to the Broiler) opens, and you get the Broiler lighting---

Now-- for the main burner to come on, -- there has to be a similar bright glow from the MAIN BURNER ignitor, before its main burner gas valve can open-- No Ignitor?-- No ignition, and not Main Oven burner!

Let me know what you need from this point on --

Mack B

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