I have a kenmore HE2plus washer and recently moved it into my apartment. The managers took away their washer from my apartment and I saw when they left a hooked pipe on the end of their washer. My washer only has a hose. Now when I try to wash my clothes it gives me a F-21 error which is a drain error. Do i need to buy something extra to make my machine work? Once again my drain system only has my drain hose going into this empty pipe hole and not connecting to any U pipe.

"F21" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.


If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

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