Question about Creative Labs Zen MicroPhoto MP3 Player

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Erased firwire by accident

Ive tried changing downloading the actual driver for my microphoto and by the time I try to install it says; connect your mp3 player even when It's pluged in

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Try downloading the MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

I hope it won't keep freezing on you after the update

Posted on Jan 24, 2008

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Posted on Jan 02, 2017

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Hi My player is Creative ZEN MOZAIC EZ 100 - 4GB It is not able to recharge and when connects to PC there appears scaning Disk... and nothing else happends long time.


I've had similar issues with the Zen Microphoto, usually the case is a defective cable. Even though the PC sees the device that does not mean that the cable is connecting properly. Try using a different mini USB 2.0 cable. That fixed all of my issues with my Zen Microphoto's connection and inability to charge.

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Sounds like a hardware issue, do you have warranty on the player?

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Go to creative.com. There is a download place where you can get a new firmware. Your crative's firmware needs update. Read before you do something cause you might delete all your songs. I hope this wil help you cause it did the same thing to mine. Goodluck.

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AHH


I have the same exact problem as kandii07

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i Had this problem two but after a couple of hours of googl'ing i got the answer.
the #14 post on this thread: http://www.anythingbutipod.com/forum/showthread.php?t=35590

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Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

May 27, 2008 | Creative Labs Zen MicroPhoto MP3 Player

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reboot mode to install again the firmware. download it from creative.com. its aan .exe archive. install all from the cd and if it doesnt recognize your zen, unistall the wp 11 and install the 10.be sure to unistall the 11 runtime too. best luck!

Apr 26, 2008 | Creative Labs Zen MicroPhoto MP3 Player

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Try replacing your USB cord, or re-installing your Zen player's driver. If these doesn't work, then probably the USB port on your player is worn-out or damaged. Cleaning the the port with a contact cleaner.

Oct 27, 2007 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

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make sure you have media player 11
try another computer or laptop till it does find the player and upgrade the firmware

Oct 18, 2007 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

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get it to see the unit again and download the latest firmware.
if after that it still wont load your hard drive is toast. (did you drop it)?

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