Question about Whirlpool RF364 Electric Kitchen Range

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Baking element not working

I replaced the baking element on my Whirlpool Model RF364PXM oven, but it still does not heat up. The broiler works, but obviously not getting power to the baking element. Any ideas??

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  • jjcopen Jan 25, 2008

    Thanks for the response. I did, in fact, find that the problem was with the main control/timer circuit. The baking relay that is in the unit was not sending power to the element. What stinks is you have to purchase the entire main control, as you cannot just replace the relay. I did manage to get Whirlpool to send me the part for half price, since the oven is only 3 years old.

    Thanks

  • Anonymous Mar 17, 2014

    My whirlpool knob for baking and broiler broke i don't know if its baking

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If you have already replaced the bake element (which would have been MY first logical choice) and it still does not work, the problem is more likely with the Electronic Clock Control. The control has two separate circuits that will select and turn on either the bake of the broil elements. It is usually a defective relay that causes the particular mode of choice to stop working. The part number for the ECC is 1166040 and costs about $128. It's not a cheap fix, but it would cost you much more if you had a service man fix it for you. Unless...of course, you still have a warranty. Most manufacturers cover all parts from defects for the 1st year. Some parts are covered longer than the initial warranty, however. It may be worth you while to double check your purchase date and appliance paperwork. This repair is not difficult and can be accomplished by the average do-it-yourselfer. If you decide you want to repair the appliance on your own, let me know and I can give you step-by-step instructions on how to do it.

PS Double check the wiring from the ECC to the bake element as well. You could have a broken wire causing the same symptoms too. Also, don't be alarmed by the failure of the ECC. Although they are generally reliable for quite a number of years, they have been known to fail during electrical storms and/or power surges. Something else you may consider: check your home owner's insurance policy to see if it covers the loss of appliances in the event of such incidents. I hope you find this information helpful.

Posted on Jan 24, 2008

  • Jeff Rockwell
    Jeff Rockwell Jan 25, 2008

    Fantastic! You sound like someone that has done their homework. I have often wondered why you couldn't find components for those control boards as well. Since they are considered "non-serviceable", the consumer is forced to replace the entire card...or do without an oven. Pretty crappy design if you ask me. You're lucky Whirlpool gave you such a deal. Some companies would not have gone that far to try to keep a customer (something you may remember in future purchases). On some brands, that same control board can run as high as $300! That doesn't include the labor to install it, either. Keep your warranty information handy and your manufacturer's phone number handy. I hope this doesn't happen to you again. Good luck to you.

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