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ActiveSync--where are the contacts stored on my computer?

Ok, I feel like a real dummy. Am finally running Active Sync to make sure all of the contacts stored in my Q are backed up somewhere. Have already lost them all once when my last Q died and none of the Verizon IT people could fix it.

So, I installed the software and have synched my contacts a couple of times (only thing I chose to sync). And when I search my computer, I can't fnd where these contacts are stored. I just want to make sure that the sync is working. The Active Sync pop-up tells me that it is, but where the heck are they stored then?

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4 Suggested Answers

  • 589 Answers

SOURCE: HP iPAq HX4700 wont sync

This is a VERY common problem with these, and HP is aware of it.

You can try these steps as per HP:

Posted on Jan 11, 2008

  • 117 Answers

SOURCE: Activesync connection problems

this due to usb you just download hotfixes form microsoft updates and also download win xp service pack 3 which is available in windows site

Posted on Mar 18, 2008

  • 1 Answer

SOURCE: Easy Sync Pro not able to connect to my HTC touch

I had exactly the same problem. I changed location from Easysync on my HTC P3300 from memorycard to internal memory. It worked!!

Using easysync 4.26
Lotus Notes 8.0.2
Active Sync 4.5

Posted on Oct 31, 2008

  • 1 Answer

SOURCE: Activesync 4.5 no longer recognizes

you have to install windows 6.1 on your phone to get it to work again

Posted on Sep 13, 2009

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1 Answer

Since I upgraded 700w and active sync the synchronizing is not happening between phone and computer

you may have to delete activesync, reinstall, then connect your phone. be sure and save the old activesync folder, contacts, pics, etc. hope this gets you going.

Jan 19, 2010 | Palm Treo 700w Smartphone

1 Answer

.msi in HTC

Hi. You can download Microsoft ActiveSync through this adress: ( After you install this software, just plug your PDA into your computer with the USB cable, and run the .msi. After the installation completes within your computer, ActiveSync should run and install the software to your device also. Hope this helps.

May 20, 2009 | HTC Touch P3450 Smartphone

1 Answer

HPiPAQrx5915 wont active sync with pc or laptop by usb or bltooth

What version of ActiveSync are you using? Open ActiveSync on the PC, then open "About ActiveSync" under the "Help" menu - it should be version 4.5. If not, download version 4.5 from Microsoft as a first attempt to fix the problem. If you are using 4.5, try uninstalling/reinstalling again but make sure you do a soft reset (push the pin on the top of the device) before you connect the Ipaq. If this doesn't work let me know and we'll try some other things.

Mar 02, 2009 | HP iPAQ rx5915

2 Answers

Active Sync. on an MDA Vario 3

i had this problem, everytime i refreshed the mda the pc showed that the phone was connecting then once the mda vario had stopped the connection was lost, what i did notive was that the com port for active sync showed up on my pc as com port 4? which isnt a choice on the mda as there is only 2 ports available com 6 and com 7, what i did was to add new serail services to the pc until i was given com 6 as a choice,(because by default the pc starts off as com 4 then com 5 etc, so goto the bluetooth configuration then click on client apps and keep adding new service until you get com 6 then try and sync via activesync on your phone, if that doesnt work make sure that you have added new bluetooth device which gives you options of what services you would like the phone to use with the pc, click activesync then configure it to connect on com 6 voila that should work fine iv just updated mine to netframework 2.0 and can now run all the apps i want, any problems email me on il be happy to assist any way i can as i was stuck on this problem for ages and ages until i finally solved it hope you succeed.

Aug 31, 2008 | T-Mobile MDA

1 Answer

Active sync

Do you have the proper drivers installed? Try here for USB to Computer Drivers if you have Windows XP: Also make sure that you have Activesync 3.8 or other version of 3. You can find it here:

Feb 26, 2008 | NEC MobilePro 900c Pocket PC

1 Answer

Acer n300 wont sync

you also have a connection manager on the PDA Itself ( Active sync ) Try syncing from the PDA as Well As The Computer Active Sync Program.
Also make sure if you have a firewall, you allow the PDA into it as a trusted Device.
Mike @ Compurepair.
1 more thing, try on/off the PDA whilst in sync mode.
Hope This Helps.

Feb 21, 2008 | Acer N300 Pocket PC

1 Answer

How to connect it to a pc running Win XP

Simply download the active sync from

And use the USB cradle to connect to computer (You can also use Infrared and Bluetooth). As long as active sync is on the computer system will recognize pocket PC automatically

Good Luck

Jan 27, 2008 | Dell Axim X3 Pocket PC

1 Answer

Active Sync Installation not recognizing Outlook on PDA

Remove the Activesync software...reinstall it.
Thats the best and fastest suggestion I can give you.
I have the same problem off and on.

Nov 21, 2007 | HP iPAQ rx5915

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