After talking to several customer support reps, the final word by magellan was they do not offer support for the roadmate700 any more, but I could send the unit back to them to receive a 10% discount on a new unit........can you believe that for customer support? I paid $800 for it 18 months ago, now advised by magellan throw it away. Unbelievable....
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i use to own a 700, i advise you to get the new magellan mastreo 4000 or higher,i did my research and the magellan700 roadmate is no longer being serviced.that is what the magellan website has had showed and someone on here also has said it and they start to have alot of problems.i own now a mastreo 4000 so far so good no problems.
I just got off the phone with India (Tech Service). I sent my Roadmate 700 for service in October. When it did not come back, I called 4x and had to prove I sent it in with a copy of the tracking number from UPS. It has taken 2 mos to resolve, but they are sending me a Maestro 4250, free shipping for $300.00. Their first offer was for a free 3100. I was told the Roadmate 700 series is discontinued.