Question about Motorola Mobility Bluetooth Hands Free Headset Wireless Headset

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H550 doesnt do anything

I just got this headset brand new but it wont charge. In fact the light wont come on for anything. I even tried to reset it based on the user manual. Still nothing. Any ideas?

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If it won't charge at all, it is defective and you need to return it for a replacement.

Posted on Jan 23, 2008

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1 Answer

I used the mute feature on my new headset and after 20 min it discontinued the call. Now the headset will not connect to the lifter. I tried resetting and it still will not connect


Sometimes just unplugging the power adapter on the base of the CS70N and letting the power drain out will help. If you can leave the unit unplugged over night that's even better. Plug it back in the next day and let your headset charge up for a few hours. Then try repairing headset to base. I have included Headsets Directs link for pairing headset to base below.

Plantronics CS70 Pairing Instructions

Good luck from Headsets Direct!

Jul 12, 2011 | Plantronics CS70 Wireless Headset

1 Answer

Brand new WEP500 red light wont come on, and it will not even charge at all


same i have brought two sent one back because light wouldnt come on now new one came still no red light or charging what is the problem??

Jun 02, 2011 | Samsung WEP500 Wireless Headset

1 Answer

The red light and blue light in on permanently. The earpiece has been charged all night but when I push the earpiece to sync, the blue light on top of the base doesn't flash therefore no connection. Please...


Unplug the AC power from the Plantronics 500A base, leave it unplugged at least overnight if possible, no lights should be illuminated on the base. Then plug the power back in, charge the headset, and try re-pairing the headset to the Plantronics 500A base unit. Here is the link for the pairing instructions:

Plantronics Voyager 500A User's Guide

Good luck from Headsets Direct!

Apr 02, 2011 | Plantronics Voyager 500A Deskphone Adapter...

1 Answer

Plantronics CS55 requires lifting handset on phone


Please note that your hand receiver has to be off the hook when using the headset.

This is correct, additionally you can use a handset lifter accessory, such as the HL1 or HL10.

Subscribing Headset to Base:

The headset and the base unit are supplied subscribed to each other. However, if you wish to use a replacement headset with the base unit (or if you lose your connection to the base unit), then you must re-subscribe as follows:

1. Return the headset to the charging base.

2. Press and hold both the + and - buttons on the back of the charging base until the red light on the front of the base starts to flash.

3. Let go of both buttons. The red light should continue to flash.

4. Press the mute switch (black wheel on the top of the headset) straight down until a green light appears on the headset, then let go of the wheel, and the light should remain on the headset.

5. Resubscription is finished when the red light on the base is fully illuminated and the green light on the headset disappears.

6. Remove the headset from the charging base lift telephone handset/press headset button if not using a handset lifter. The headset and base should now be connected.

7. If this procedure does not resolve your issue to try a system reset.

May 28, 2009 | Plantronics CS55 Wireless Headset

1 Answer

Plantronics CS55/HL10 Wireless Office Headset System with Lifter won't lift headset


You may need to re-subscribe the headset.

NOTE: Before re-subscribing the system make sure the IntelliStand switch (on the right side of the charging base) is in the "_" position and NOT the "=" position.

To Re-Subscribe:


The headset and the base unit are supplied subscribed to each other. However, if you wish to use a replacement headset with the base unit (or if you lose your connection to the base unit), then you must re-subscribe as follows:

1. Return the headset to the charging base.

2. Press and hold both the + and - buttons on the back of the charging base until the red light on the front of the base starts to flash.

3. Let go of both buttons. The red light should continue to flash.

4. Press the mute switch (black wheel on the top of the headset) straight down until a green light appears on the headset, then let go of the wheel, and the light should remain on the headset.

5. Resubscription is finished when the red light on the base is fully illuminated and the green light on the headset disappears.

6. Remove the headset from the charging base lift telephone handset/press headset button if not using a handset lifter. The headset and base should now be connected.

7. If this procedure does not resolve your issue to try a system reset.

Jan 12, 2009 | Plantronics CS55/HL10 Wireless Office...

2 Answers

All of a sudden my CS 55 with plantronics stopped working. It shows that its on but the headpiece isnt charing and also doesnt work. Any ideas why?


If the Plantronics CS55 wireless headset shows that it is on, you have to make sure of the following things.

a. the green LED on the base turns on when you turn the call switch on from the headset.
b. the small green LED on the side of the headset is blinking.
c. the telephone headset is lifted from the cradle.
d. if the headset is not charging and the Amber light on the base does not blink when you place wireless headset on it; trying placing the headset more firmly.
e. If the headset is not charging and the Amber light on the base does not blink even after placing the wireless headset firmly on the charging cradle, you may need to change the battery.

Alternately you can try resetting the Plantronics CS55 wireless headset.

Reset Plantronics CS50, CS60 or CS55 Wireless Headset

If you have problems with the sound or connection of your Plantronics CS50, CS60 or CS55 wireless phone headset, you may want to try to hard reset it using the following steps:

Note: Ensure the IntelliStand switch (on the right side of the charging base) is in the - position and NOT the = position.

1. Press both the call control button and the listening volume/mute button for 5 seconds. When the indicator light blinks release both buttons.

2. Press the call control button again. The talk indicator light will again blink to indicate the headset is back to normal.

3. Disconnect the AC charger from the AC charging jack for 5 seconds.

4. Reconnect the AC charger.

Now give the Plantronics headset a try.

Jan 10, 2009 | Plantronics CS55/HL10 Wireless Office...

1 Answer

MOTOROLA H500


I CHARGED MY BRAND NEW MOTO H500 HEADSET FOR 3 HRS CAME BACK AND BLUE LIGHT WAS OFF. THAT MEANS FULLY CHARGED. WHEN DISCONNECTED FROM CHARGER. I TRIED TO TURN IT ON AND NO LIGHT OCCURED. FLASHING.. STEADY... PULSING... OR ANYTHING

Jun 15, 2008 | Motorola Mobility H500 Wireless Headset

3 Answers

Cannot hear anything out of the earpiece of my GN netcom 9120 wireless headset


I was also experiencing the same problem (also after a power failure / storm) -- apparently good battery charge, connections ok, etc. I then tried removing the battery from the headset itself, waited 30 seconds, and then reinstalled the battery. This seems to have resolved the problem.

It is fairly easy to open the clamshell, but you will need a very fine Phillips screwdriver to remove the battery hold-in (it's really not a hold-down, it just keeps the battery in place. Reassemble the same way -- be sure to keep positive to positive and negative to negative.

Sep 01, 2007 | GN Netcom (9120-48) Wireless Headset

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