Question about Hitachi 50V500 50 in. HD-Ready LCD Television
You have a defective light engine and if you call Hitachi's customer relations department at 800-654-7013, they will give you the names of some dealers in your area to come out and confirm the problem. Once the tech tells you it's a bad light engine, Hitachi will send a brand new light engine to the dealer to come out and install. If you're not under warranty Hitahci will cover the cost of the part (around$1500) but you will have to pay the install (runs $200-400 approx)
Hitachi has not recalled this (although they should) but they are replacing it. Don't get discouraged if when you call them the first time, they act like they have not heard of this problem. Just follow through and have the set looked at and they will replace the part...you just pay the install. Once our light engine was replaced, the TV is like brand new. Good Luck:)
Posted on Jan 24, 2008
Tips for a great answer:
Dec 14, 2014 | Sony Flat Panel Televisions
Apr 29, 2013 | Sanyo DP46849 46 in. HDTV
Dec 30, 2010 | Vizio VW32L 32 in. LCD HDTV
Nov 20, 2009 | Hitachi 50V500 50 in. HD-Ready LCD...
Mar 31, 2009 | Hitachi 50V500 50 in. HD-Ready LCD...
Mar 30, 2009 | Hitachi 50V500 50 in. HD-Ready LCD...
Mar 07, 2009 | Hitachi 55HDM71 55 in. HD-Ready Plasma...
Jan 07, 2008 | Hitachi 50V500 50 in. HD-Ready LCD...
51 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: